hey guys it's me MJ with iFixit and we
are here at macworld 2012 and we're
going to do a little bit of exploring
and hopefully show you some of our
favorite products that we found and some
of our favorite vendors and talk to some
of the attendees to see what they think
about us and I fix it maybe they've done
some repairs on their own hopefully
we'll dig up some good stuff for you
so this is bill we just ran into him on
the showroom floor and he says he is
familiar with what we do it I fix it how
did you find us well I was trying to
solve a problem on my mac and I was
looking for suggestions and a web a
google search it brought me to you
initially and then I bought some things
from you and I looked at some of your
video videos and I just thought it was
wow what a great group of people and
great solutions they had mentioned that
they have heard of I fix it before so I
would like to hear how you rid of us
I've used you guys for years it's how I
figure out how to take things apart fix
them and put them back together again
how about you same thing I mean I love
you guys your explanations of how to
take things apart the pictures are
superb the instructions are superb and
the tools that you provide all sorts of
odd purchased many things from you guys
in order to allow me to open up the
things that are not open a bull hi MJ
with iFixit and i'm here with tyler from
sell your mac com and i have a few
questions for him first of all have you
heard of i fix it i have um we use i fix
it up pretty much every other day when
we're fixing laptops and desktops we
figure out you know it's the best way to
figure out how to get inside them and
get everything fixed and working right
before that we had to do a lot of our
own troubleshooting which didn't always
work quite as well so it's definitely
helped us reduce our errors and I mean
it's much more efficient in fixing stuff
which really really helps us as a
business
as you know we are in the fix-it
business services before i had an iphone
3 that I smashed and I needed to get it
fixed I wanted to send it to my father
and he needed a phone and I fixed it
myself it cost me 80 bucks or 50 bucks
or whatever and it was done so it's a
great service you don't want to deal
with the big you know the big insurance
companies or whatever and if you have a
little bit intelligence you do it
yourself and we always look to hear
success stories like that it makes me
really happy you had mentioned yesterday
that you had used I fix it before in
some capacity you tell me a little bit
about that actually before my iphone
case company um I didn't really use a
case so I dropped it on concrete when I
was getting out of my car so had to use
I fix it to fix my screen so loved i fix
it and we love success stories I guess
that I've done your battery replacement
and it was a the 3gs because we when we
got the 4 s's we wanted to be able to
rejuvenate them and do his hand me downs
and the batteries after two years we're
getting kind of pokey and so with your
with your video and whether your parts
it it went very well we love success
stories so thanks for sharing it was
really good to run into you it's always
nice to meet somebody in real life like
versus on the internet well it was
wonderful to get to meet you i really
enjoy your videos thank you very much ok
these lovely ladies gave me a five hour
energy I don't ever have them before and
I'm hoping it works because I'm so tired
this Mac Pro business is exhausting so
here goes pomegranate