# How to Request for Disconnect

This page explains how to request for disconnect by sending a remote message.

SharePort Utility has a feature allowing you to request to a user to disconnect from the USB device that you wish to connect to by sending a remote message so that the right of use is passed down to you. This function is called "Request Use".

Select the USB device that you wish to use on SharePort Utility's main window and click the Request Use button .
A disconnect request message will be displayed on the PC of the user who is currently using the USB device that you have selected. If the user accepts the disconnect request, your PC will be connected to the USB device.

The Request Use process is as follows:

--- For Users Who Received a Disconnect Request Message --- It is possible to configure a USB device to be disconnected automatically when a disconnect request is sent from someone. If this feature is enabled, you do not have to click Yes at the window marked with *1, and the right of use is automatically passed down to the user who sent the disconnect request. To enable this feature, refer to USB Device Operational Settings - 5. Automatically disconnect from a USB device when your PC receives a disconnect request.

The disconnect request could be denied. If the disconnect request is denied, the message on the right will be displayed on the PC from which the disconnect request was sent. |
If no response is returned, the message on the right will be displayed. |
Only one disconnect request can be sent at a time. If several users send disconnect requests, priority is given to the first user. For the other users, the message on the right will be displayed. In such a case, please try again a while later. |

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