Loading

×Sorry to interrupt
Uncaught ReferenceError: addCTracking is not defined
throws at https://kb.vmware.com/resource/KM_TealiumTrackingJS?v=0.5:100:1

Refresh

Cookie Preference Center

General Information on cookies

When you visit our website, we use cookies to ensure that we give you the best experience. This information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies by clicking on the different category headings to find out more and change your settings. However, blocking some types of cookies may impact your experience on the site and the services we are able to offer. Further information can be found in our

Cookie Policy.

Strictly Necessary

Strictly Necessary

Always Active

Strictly Necessary

Strictly necessary cookies are always enabled since they are essential for our website to function. They enable core functionality such as security, network management, and website accessibility. You can set your browser to block or alert you about these cookies, but this may affect how the website functions. For more information please visit www.aboutcookies.org or www.allaboutcookies.org.

Cookie Details‎

Performance

Performance

Performance

Performance cookies are used to analyze the user experience to improve our website by collecting and reporting information on how you use it. They allow us to know which pages are the most and least popular, see how visitors move around the site, optimize our website and make it easier to navigate.

Cookie Details‎

Please confirm your settings by refreshing the page.

Functional

Functional

Functional

Functional cookies help us keep track of your past browsing choices so we can improve usability and customize your experience. These cookies enable the website to remember your preferred settings, language preferences, location and other customizable elements such as font or text size. If you do not allow these cookies, then some or all of these services may not function properly.

Cookie Details‎

Advertising

Advertising

Advertising

Advertising cookies are used to send you relevant advertising and promotional information. They may be set through our site by third parties to build a profile of your interests and show you relevant advertisements on other sites. These cookies do not directly store personal information, but their function is based on uniquely identifying your browser and internet device.

Cookie Details‎

Advertising Cookies

Consent Leg.Interest

Select All Vendors

Select All Vendors

Select All Hosts

Select All

Clear Filters

Information storage and access

Apply

Confirm My Choices Reject All Allow All

My Subscriptions

Loading

Knowledge Base

vpxd service failing to start with Error : "vpxd user does not exist" (79133)

Last Updated: 6/30/2020Categories: TroubleshootingTotal Views: 13189Language:
English

1 like this article

Subscribe to get an email
newsletter with new updates

1 people found this helpful Please provide article feedback:

Symptoms

After restarting the services, the sps service gets stuck while starting as the vpxd service crashes.

vpxd.log

2020-05-15T16:27:45.328Z error vpxd[7F2F43D7A700] [Originator@6876 sub=vmomi.soapStub[9]] initial service state request failed, disabling pings. error=HTTP Status:400 'Bad Request'
2020-05-15T16:27:45.328Z warning vpxd[7F2F43D7A700] [Originator@6876 sub=Default] Closing Response processing in unexpected state: 3
2020-05-15T16:27:45.339Z error vpxd[7F2F7639E800] [Originator@6876 sub=AuthorizeManager] [ACL] Adding unresolved permission for user "VSPHERE.LOCAL\Administrator"
2020-05-15T16:27:45.339Z error vpxd[7F2F7639E800] [Originator@6876 sub=AuthorizeManager] [ACL] Adding unresolved permission for user "VSPHERE.LOCAL\zabbix"
2020-05-15T16:27:45.342Z info vpxd[7F2F7639E800] [Originator@6876 sub=[SSO][AdminAdapter]] [LazyInitAdmin] Initializing
2020-05-15T16:27:45.342Z info vpxd[7F2F7639E800] [Originator@6876 sub=[SSO][AdminAdapter]] [InitSsoAdminServices]
2020-05-15T16:27:45.342Z info vpxd[7F2F7639E800] [Originator@6876 sub=[SSO][AdminAdapter]] Try to connect to SSO VMOMI endpoint
2020-05-15T16:27:45.363Z info vpxd[7F2F7639E800] [Originator@6876 sub=[SSO][AdminAdapter]] [InitSsoAdminServices] successful.
2020-05-15T16:27:45.363Z info vpxd[7F2F7639E800] [Originator@6876 sub=[SSO][SsoAdminFacadeImpl]] [CheckTokenValidity]
2020-05-15T16:27:45.363Z info vpxd[7F2F7639E800] [Originator@6876 sub=[SSO][SsoAdminFacadeImpl]] [CheckTokenValidity] Refreshing SSO token ...
2020-05-15T16:27:45.363Z info vpxd[7F2F7639E800] [Originator@6876 sub=[SSO][SsoAdminFacadeImpl]] [RefreshSsoToken]
2020-05-15T16:27:45.402Z info vpxd[7F2F7639E800] [Originator@6876 sub=[SSO][SsoAdminFacadeImpl]] [RefreshSsoToken] The VC HOK token has been successfully refreshed.
2020-05-15T16:27:45.444Z info vpxd[7F2F7639E800] [Originator@6876 sub=[SSO][AdminAdapter]] Login successful.
2020-05-15T16:27:45.469Z warning vpxd[7F2F7639E800] [Originator@6876 sub=AuthzStorageProvider] [AuthzStorageProvider::SyncClientCache] ignore the exception for adding global permission for user N7Vmacore9Authorize26AuthAlreadyExistsExceptionE(ACE already exists for user 'VSPHERE.LOCAL\Administrator')
--> [context]zKq7AVECAAAAAJ7V6AAQdnB4ZAAA4LArbGlidm1hY29yZS5zbwAAwhcbAB5aGAAtLCAA42sgAAXTIAHrzgFsaWJhdXRoemNsaWVudC5zbwABRtkBAaHaAQGQ3QECDgCidnB4ZAACDDJVAnQ7VQI63lMDkAUCbGliYy5zby42AAJF1lM=[/context]: VSPHERE.LOCAL\Administrator
2020-05-15T16:27:45.470Z error vpxd[7F2F7639E800] [Originator@6876 sub=AuthorizeManager] [ACL] Adding unresolved permission for group "VSPHERE.LOCAL\Administrators"
2020-05-15T16:27:45.470Z error vpxd[7F2F7639E800] [Originator@6876 sub=AuthorizeManager] [ACL] Adding unresolved permission for user "VSPHERE.LOCAL\vsphere-webclient-42fe501d-da41-4c9b-b444-4e036cf7245c"
2020-05-15T16:27:45.470Z error vpxd[7F2F7639E800] [Originator@6876 sub=AuthorizeManager] [ACL] Adding unresolved permission for user "VSPHERE.LOCAL\vpxd-42fe501d-da41-4c9b-b444-4e036cf7245c"
2020-05-15T16:27:45.470Z error vpxd[7F2F7639E800] [Originator@6876 sub=AuthorizeManager] [ACL] Adding unresolved permission for user "VSPHERE.LOCAL\vpxd-extension-42fe501d-da41-4c9b-b444-4e036cf7245c"
2020-05-15T16:27:45.475Z error vpxd[7F2F424C9700] [Originator@6876 sub=vmomi.soapStub[10]] initial service state request failed, disabling pings. error=HTTP Status:400 'Bad Request'
2020-05-15T16:27:45.475Z warning vpxd[7F2F424C9700] [Originator@6876 sub=Default] Closing Response processing in unexpected state: 3
2020-05-15T16:27:45.505Z info vpxd[7F2F427CF700] [Originator@6876 sub=[SSO]] [UserDirectorySso] GetUserInfo(VSPHERE.LOCAL\Administrator, false)
2020-05-15T16:27:45.517Z error vpxd[7F2F7639E800] [Originator@6876 sub=Main] vpxd user does not exist
2020-05-15T16:27:45.518Z error vpxd[7F2F7639E800] [Originator@6876 sub=Daemon] Unhandled exception: N5Vmomi5Fault11SystemError9ExceptionE(vmodl.fault.SystemError)
--> [context]zKq7AVECAAAAAJ7V6AAKdnB4ZAAA4LArbGlidm1hY29yZS5zbwAAwhcbAB5aGAHoElV2cHhkAAH9FFUBrzNVAXQ7VQE63lMCkAUCbGliYy5zby42AAFF1lM=[/context]
2020-05-15T16:27:45.518Z info vpxd[7F2F7639E800] [Originator@6876 sub=SupportMgr] Wrote uptime information

Cause

The issue is seen when the vpxd solution user is either removed or not found.

In the etc/passwd file the vpxd user will be missing or it's name might have been changed.

Impact / Risks

vpxd service keeps crashing and user is unable to login to the vCenter.

Resolution

To resolve the issue make the suggested changes below:

Take a snapshot of the vcenter without memory

Log in to the VCSA using SSH.

Open the /etc/passwd file with editor : vi /etc/passwd

Press Shift+I to insert.

Edit the name of the vpxd user or add the missing vpxd user.

Validate that the file looks like below :

root:x:0:0:root:/root:/bin/appliancesh
bin:x:1:1:bin:/dev/null:/bin/false
daemon:x:6:6:Daemon User:/dev/null:/bin/false
messagebus:x:18:18:D-Bus Message Daemon User:/var/run/dbus:/bin/false
systemd-bus-proxy:x:72:72:systemd Bus Proxy:/:/bin/false
systemd-journal-gateway:x:73:73:systemd Journal Gateway:/:/bin/false
systemd-journal-remote:x:74:74:systemd Journal Remote:/:/bin/false
systemd-journal-upload:x:75:75:systemd Journal Upload:/:/bin/false
systemd-network:x:76:76:systemd Network Management:/:/bin/false
systemd-resolve:x:77:77:systemd Resolver:/:/bin/false
systemd-timesync:x:78:78:systemd Time Synchronization:/:/bin/false
nobody:x:65534:65533:Unprivileged User:/dev/null:/bin/false
sshd:x:50:50:sshd PrivSep:/var/lib/sshd:/bin/false
rpc:x:31:31::/var/lib/rpcbind:/bin/false
tftp:x:999:999:tftp:/home/tftp:/sbin/nologin
apache:x:25:25:Apache Server:/srv/www:/bin/false
ntp:x:87:87:Network Time Protocol:/var/lib/ntp:/bin/false
smmsp:x:26:26:Sendmail Daemon:/dev/null:/bin/false
vapiEndpoint:x:1002:100::/home/vapiEndpoint:/sbin/nologin
sso-user:x:65536:65535::/var/lib/sso-user:/bin/appliancesh
dnsmasq:x:998:998::/home/dnsmasq:/bin/appliancesh
pod:x:1032:59001::/home/pod:/sbin/nologin
cm:x:1001:100::/home/cm:/sbin/nologin
netdumper:x:1015:997:VMware Netdumper User:/var/core/netdumps:/sbin/nologin
vpostgres:x:1012:100::/opt/vmware/vpostgres/current:/sbin/nologin
content-library:x:1006:100::/home/content-library:/sbin/nologin
eam:x:1005:100::/home/eam:/sbin/nologin
imagebuilder:x:1007:100:imagebuilder:/usr/lib/vmware-imagebuilder:/sbin/nologin
mbcs:x:1004:100::/home/mbcs:/sbin/nologin
deploy:x:1019:996:Deploy User:/var/lib/rbd:/sbin/nologin
updatemgr:x:1017:995:Update Manager User:/usr/lib/vmware-updatemgr:/sbin/nologin
vsan-dps:x:1020:100::/home/vsan-dps:/sbin/nologin
vsan-health:x:1008:100::/home/vsan-health:/bin/nologin
vsm:x:1009:100::/home/vsm:/sbin/nologin
vsphere-client:x:1010:100::/home/vsphere-client:/bin/bash
perfcharts:x:1011:100::/home/perfcharts:/sbin/nologin
vsphere-ui:x:1016:100::/home/vsphere-ui:/bin/bash
vpxd:x:1014:59001::/home/vpxd:/bin/false

Once the file is validated, restart the vCenter services.

Detectable by VMware SkylineTM

Actions

Copy

link to clipboard
copied!

Print

Language:
English

Attachments

Additional Resources

KB
•
Workspace ONE Intelligent Hub 20.05 for macOS リリースのお知らせ (79050)

KB
•
End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

KB
•
メモリが事前に割り当てられた仮想マシンが、ランダム パワーオン時に NUMA リモートに配置される場合がある (76362)

KB
•
Workspace ONE Notebook 1.4 for iOS リリースのお知らせ (79155)

Results 1-4 of 4

Ask The Community

Get answers quickly from VMware experts in the community

Post Subject

CONTINUE IN COMMUNITIES

Related Products:

VMware vCenter Server

Related Versions:

VMware vCenter Server 6.5.x

Take Our Survey

Support Assistant