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Knowledge Base

vpxd crashes with Access Violation (53677)

Last Updated: 6/21/2018Categories: TroubleshootingTotal Views: 5386Language:
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Symptoms

vpxd crashes when following operations were performed :

Cross Storage vMotion

Deploying ovf template

Load balancing by Storage DRS

In the vpxd.log file on vCenter Server, you see entries similar to:

<YYYY-MM-DD>T<time> info vpxd[01234] [Originator@1234 sub=vpxLro opID=SelectResourcePageMediator-validate-518281-ngc:71200210-df-3d-12-74-55-6c] [VpxLRO] -- BEGIN task-126416 -- domain-c125 -- vim.ClusterComputeResource.placeVm -- 7217e2d2-1c31-c74b-ac72-144a3ad9d17d(156aedb4-b85d-be71-3258-1bd580cd284f)
<YYYY-MM-DD>T<time> info vpxd[01234] [Originator@1234 sub=drmLogger opID=SelectResourcePageMediator-validate-518281-ngc:71200210-df-3d-12-74-55-6c] Drmdump written: C:\ProgramData\VMware\vCenterServer\logs\vmware-vpx\drmdump\fakepod/8712150089-sioMapVm.dump
<YYYY-MM-DD>T<time> info vpxd[01234] [Originator@1234 sub=Default opID=SelectResourcePageMediator-validate-518281-ngc:71200210-df-3d-12-74-55-6c] CoreDump: Writing minidump
<YYYY-MM-DD>T<time> panic vpxd[01234] [Originator@1234 sub=Default opID=SelectResourcePageMediator-validate-518281-ngc:71200210-df-3d-12-74-55-6c]
-->
--> Panic: Win32 exception: Access Violation (0xc0000005)
-->    Read (0) at address 0000000000000000
-->    rip: 00007ff6973b23a6 rsp: 00000046856edde0 rbp: 00000046856ede89
-->    rax: 00000046a9db93b0 rbx: 00000046a08745f0 rcx: 0000000000000000
-->    rdx: 00000046a9db93b0 rdi: 00000046a0874050 rsi: 000000469444b840
-->    r8:  00000046a6b1fd30 r9:  000000008000170a r10: 0000004699170370
-->    r11: 0000000000000000 r12: 0000004693741640 r13: 00000046a6b52ae0
-->    r14: 0000000000001302 r15: 0000000000000000
-->
--> Backtrace:
--> [backtrace begin] product: VMware VirtualCenter, version: 6.5.0, build: build-<build>, tag: vpxd, cpu: x86_64, os: <OS info>, buildType: release
--> backtrace[00] vmacore.dll[0x001F2D4A]
--> backtrace[01] vmacore.dll[0x000685C0]
--> backtrace[02] vmacore.dll[0x0006AA8E]
--> backtrace[03] vmacore.dll[0x00224E77]
--> backtrace[04] vmacore.dll[0x00224F6B]
--> backtrace[05] vmacore.dll[0x0022DA0E]
--> backtrace[06] MSVCR120.dll[0x0005F2E5]
--> backtrace[07] MSVCR120.dll[0x0005DBC7]
--> backtrace[08] MSVCR120.dll[0x0005DADC]
--> backtrace[09] MSVCR120.dll[0x0005ED64]
--> backtrace[10] MSVCR120.dll[0x0005F5D7]
--> backtrace[11] vpxd.exe[0x01181626]
--> backtrace[12] ntdll.dll[0x0009341D]
--> backtrace[13] ntdll.dll[0x00054857]
--> backtrace[14] ntdll.dll[0x000925AA]
--> backtrace[15] vpxd.exe[0x00E423A6]
--> backtrace[16] vpxd.exe[0x00F22253]
--> backtrace[17] vpxd.exe[0x00F13945]
--> backtrace[18] vpxd.exe[0x00F231C9]
--> backtrace[19] vpxd.exe[0x00E0C719]
--> backtrace[20] vpxd.exe[0x00DCF00A]
--> backtrace[21] vpxd.exe[0x008A7FDE]
--> backtrace[22] vim-types.dll[0x0004A5B0]
--> backtrace[23] vmomi.dll[0x0004D917]
--> backtrace[24] vpxd.exe[0x000CF516]
--> backtrace[25] vpxd.exe[0x000BA95F]
--> backtrace[26] vpxd.exe[0x000BDFC1]
--> backtrace[27] vpxd.exe[0x000BA4AD]
--> backtrace[28] vpxd.exe[0x000BCC86]
--> backtrace[29] vmacore.dll[0x001868AB]
--> backtrace[30] vmacore.dll[0x0018789C]
--> backtrace[31] vmacore.dll[0x00220B89]
--> backtrace[32] MSVCR120.dll[0x00024F7F]
--> backtrace[33] MSVCR120.dll[0x00025126]
--> backtrace[34] KERNEL32.DLL[0x000013D2]
--> backtrace[35] ntdll.dll[0x000154F4]
--> [backtrace end]

Cause

This issue occurs because vCenter Server cannot handle following case:

VM has multiple disks that reside on different datastores that belong to different storage cluseters.

VM has multiple disks that reside on different datastores that belongs to storage profile.

Resolution

This issue is resolved in VMware vSphere 6.5 U2, available at VMware Downloads.

Workaround

To workaround this issue, place disks on the same datastore and restart vpxd.

Detectable by VMware SkylineTM

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Attachments

Additional Resources

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