Loading

×Sorry to interrupt
This page has an error. You might just need to refresh it.
[NoErrorObjectAvailable] Uncaught ReferenceError: addCTracking is not defined
Failing descriptor: {markup://c:KM_ArticleThemeLayout}

Refresh

Cookie Preference Center

General Information on cookies

When you visit our website, we use cookies to ensure that we give you the best experience. This information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies by clicking on the different category headings to find out more and change your settings. However, blocking some types of cookies may impact your experience on the site and the services we are able to offer. Further information can be found in our

Cookie Policy.

Strictly Necessary

Strictly Necessary

Always Active

Strictly Necessary

Strictly necessary cookies are always enabled since they are essential for our website to function. They enable core functionality such as security, network management, and website accessibility. You can set your browser to block or alert you about these cookies, but this may affect how the website functions. For more information please visit www.aboutcookies.org or www.allaboutcookies.org.

Cookie Details‎

Performance

Performance

Performance

Performance cookies are used to analyze the user experience to improve our website by collecting and reporting information on how you use it. They allow us to know which pages are the most and least popular, see how visitors move around the site, optimize our website and make it easier to navigate.

Cookie Details‎

Please confirm your settings by refreshing the page.

Functional

Functional

Functional

Functional cookies help us keep track of your past browsing choices so we can improve usability and customize your experience. These cookies enable the website to remember your preferred settings, language preferences, location and other customizable elements such as font or text size. If you do not allow these cookies, then some or all of these services may not function properly.

Cookie Details‎

Advertising

Advertising

Advertising

Advertising cookies are used to send you relevant advertising and promotional information. They may be set through our site by third parties to build a profile of your interests and show you relevant advertisements on other sites. These cookies do not directly store personal information, but their function is based on uniquely identifying your browser and internet device.

Cookie Details‎

Advertising Cookies

Consent Leg.Interest

Select All Vendors

Select All Vendors

Select All Hosts

Select All

Clear Filters

Information storage and access

Apply

Confirm My Choices Reject All Allow All

My Subscriptions

Loading

Knowledge Base

vRealize Suite Lifecycle Manager upgrade is not shown as available after upgrading SDDC Manager to 3.8.0 (77139)

Last Updated: 9/6/2021Categories: TroubleshootingTotal Views: 4602Language:
English

Subscribe to get an email
newsletter with new updates

Please provide article feedback:

Symptoms

After upgrading SDDC Manager to 3.8.0, the first available VMware Software upgrade is for vRealize Log Insight. Available upgrade for vRealize Suite Lifecycle Manager is not displayed.

The version of vRealize Suite Lifecycle Manager listed in SDDC Manager UI under Management Domain > Updates and Patches > Current Versions is 2.0.0-15341636.

An attempt to upgrade vRealize Log Insight through SDDC Manager fails with:

"vRealize Sute Lifecycle Manager Pre-upgrade checks for vRealize Log Insight have failed:
Data validation: Version support from LCM: Provide a valid version supported by the current version of LCM policy.."

You see messages similar to the following in /var/logs/vmware/vcf/lcm/lcm.log file on the SDDC Manager VM.

2020-01-27T15:12:09.758+0000 WARN  [c.v.e.s.l.p.i.v.s.UpgradeProductStage,ThreadPoolTaskExecutor-1] ERROR Failed validation vrli for product vRLI_environment from environment Data validation : Version support from LCM.. Recommended remediation steps are [Provide a valid version supported by the current version of LCM policy.]
2020-01-27T15:12:09.813+0000 ERROR [c.v.e.s.l.p.i.v.VrealizeUpgradeRunner,ThreadPoolTaskExecutor-1] Failed execution vRealize Upgrade stage: VREALIZE_UPGRADE_PREUPGRADE_CHECK
com.vmware.evo.sddc.lcm.primitive.impl.vrealize.VrealizeUpgradeErrorWithRemediationException: There are failed vRealize Suite Lifecycle Manager preupgrade checks: Data validation : Version support from LCM.
at com.vmware.evo.sddc.lcm.primitive.impl.vrealize.stage.PreupgradeCheckStage.processPrecheck(PreupgradeCheckStage.java:240)
at com.vmware.evo.sddc.lcm.primitive.impl.vrealize.stage.PreupgradeCheckStage.doExecute(PreupgradeCheckStage.java:172)

Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.

Cause

This is happening when vRealize Suite Lifecycle Manager build used in VMware Cloud Foundation 3.7.2 is different than the one that was initially released.
A likely cause is applying kb.vmware.com/s/article/76869 or https://kb.vmware.com/s/article/77138.

As a result, the upgrade for vRealize Suite Lifecycle Manager is not shown as available and vRealize Suite Lifecycle Manager is not upgraded to a version that supports further vRealize product upgrades and their new versions.

Resolution

This is a known issue affecting the VMware Cloud Foundation upgrade from version 3.7.2 to 3.8.0 after applying kb.vmware.com/s/article/76869 or https://kb.vmware.com/s/article/77138 in previous releases. Use the steps below in order to implement version aliasing for vRealize Suite Lifecycle Manager build.

Open an SSH session to the SDDC Manager VM and switch to root user:

su -

Execute the following command as root on the SDDC Manager shell console:

psql -h localhost -U postgres -d platform -c "update vrslcm set version = '2.0.0-11187327';"

Restart LCM service

systemctl restart lcm

Wait approximately 5 minutes for the lcm service to completely start running.

Download and Schedule vRealize Suite Lifecycle Manager upgrade from SDDC Manager UI.

Detectable by VMware SkylineTM

Actions

Copy

link to clipboard
copied!

Print

Language:
English

Attachments

Additional Resources

KB
•
End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

KB
•
Download and Install VMware Fusion (2014097)

Results 1-2 of 2

Ask The Community

Get answers quickly from VMware experts in the community

Post Subject

CONTINUE IN COMMUNITIES

Related Products:

VMware Cloud Foundation

Related Versions:

VMware Cloud Foundation 3.8.x

VMware Cloud Foundation 3.7.x

VMware Cloud Foundation 3.5.x

Take Our Survey

Support Assistant