Loading

×Sorry to interrupt
Uncaught ReferenceError: addCTracking is not defined
throws at https://kb.vmware.com/resource/KM_TealiumTrackingJS?v=0.5:100:1

Refresh

Cookie Preference Center

General Information on cookies

When you visit our website, we use cookies to ensure that we give you the best experience. This information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies by clicking on the different category headings to find out more and change your settings. However, blocking some types of cookies may impact your experience on the site and the services we are able to offer. Further information can be found in our

Cookie Policy.

Strictly Necessary

Strictly Necessary

Always Active

Strictly Necessary

Strictly necessary cookies are always enabled since they are essential for our website to function. They enable core functionality such as security, network management, and website accessibility. You can set your browser to block or alert you about these cookies, but this may affect how the website functions. For more information please visit www.aboutcookies.org or www.allaboutcookies.org.

Cookie Details‎

Performance

Performance

Performance

Performance cookies are used to analyze the user experience to improve our website by collecting and reporting information on how you use it. They allow us to know which pages are the most and least popular, see how visitors move around the site, optimize our website and make it easier to navigate.

Cookie Details‎

Please confirm your settings by refreshing the page.

Functional

Functional

Functional

Functional cookies help us keep track of your past browsing choices so we can improve usability and customize your experience. These cookies enable the website to remember your preferred settings, language preferences, location and other customizable elements such as font or text size. If you do not allow these cookies, then some or all of these services may not function properly.

Cookie Details‎

Advertising

Advertising

Advertising

Advertising cookies are used to send you relevant advertising and promotional information. They may be set through our site by third parties to build a profile of your interests and show you relevant advertisements on other sites. These cookies do not directly store personal information, but their function is based on uniquely identifying your browser and internet device.

Cookie Details‎

Advertising Cookies

Consent Leg.Interest

Select All Vendors

Select All Vendors

Select All Hosts

Select All

Clear Filters

Information storage and access

Apply

Confirm My Choices Reject All Allow All

My Subscriptions

Loading

Knowledge Base

vRealize Suite 2018 products deployment fails with License Error in vRLCM 8.1.0 when using vRealize Flex License (78433)

Last Updated: 10/28/2020Categories: TroubleshootingTotal Views: 4308Language:
English

Subscribe to get an email
newsletter with new updates

Please provide article feedback:

Symptoms

In vRLCM 8.1 when deploying products with vRealize Flex license :

vRealize Automation 7.6.0 fails in the license step.

On the request page details, failure would be at the "vralicense" stage.

vRelaize Log Insight 4.8.0 fails in the license step.

On the request page details, failure would be at the "vrlilicense" stage.

vRealize Operations 7.5.0 fails in the license step.

On the request page details, failure would be at the "vropslicense" stage.

Purpose

The purpose of this article is to provide instructions to successfully install vRealize Suite 2018 using vRealize Flex Licenses.

Cause

vRealize Suite 2018 product namely vRA 7.6.0,vRA 7.50, vROps 7.5.0 and vRLI 4.8.0 does not natively support vRealize Flex Licenses, when users try to deploy these using vRealize Flex licenses. Therefore, it will fail.

Resolution

Currently there is no resolution, VMware Engineering is aware of the issue and working to resolve the issue in the future release.

For users who would want to use vRealize Flex Licenses can use the workaround by downloading relevant patches to enable Flex support for vRealize Suite 2018.

Workaround

To workaround the issue:

When the deployment request fails, go to the request page and click on the Failed icon.

Observe the stage and confirm if its the license stage.

Check the error message and verify if it says invalid license.

Click on Retry and modify the skip flag from false to true.
skipTask = true

Submit the request.

After the deployment of product is successful, go to the respective product cards under Manage Environment and install patches. See image for illustration.

List of patches that contains the relevant change.

vRA 7.6.0 HF5

vRLI 4.8.0 HF1

vROps 7.5.0 HF1

vRA 7.5.0 HF13

After the patches are installed, Add Flex licenses to the products from product card.

(Optional) - Download and execute the attached script from within vRealize Suite Lifecycle Manager to enable deployment of the vRealize Suite 2018 products with flex compatibility.

SSH to the vRSLCM console.

Download the attached version-enable-script.zip to the vRSLCM VM and unzip it.

Execute the script from within the vRSLCM VM by running the command:

python version-enable-script.pyc

Successful run enables additional product versions under product policy. This can be validated from vRSLCM User Interface (UI) under 'Lifecycle Operations'-> Home > Settings > Product Support Pack.

Detectable by VMware SkylineTM

Actions

Copy

link to clipboard
copied!

Print

Language:
English

Attachments

version-enable-script

Reference Image

Additional Resources

KB
•
在 vRealize Operations Manager 8.1 中升级过程的重新引导阶段后，节点无法访问 (78302)

KB
•
End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

KB
•
[解決済み] FCA-192249：Workspace ONE UEM - [Auto Update Notification (自動更新通知)] リンクをクリックして Express を再度開こうとしても、「アクセスが拒否されました」というエラー メッセージが表示される (78466)

Results 1-3 of 3

Ask The Community

Get answers quickly from VMware experts in the community

Post Subject

CONTINUE IN COMMUNITIES

Related Products:

VMware vRealize Suite

VMware Aria Suite Lifecycle

Related Versions:

VMware vRealize Suite Lifecycle Manager 8.1.x

Take Our Survey

Support Assistant