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Knowledge Base

vRealize Log Insight for vCenter Server – End of Availability (EOA) (55980)

Last Updated: 4/7/2023Categories: InformationalTotal Views: 8465Language:
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Purpose

This article provides details on the End of Availability of vRealize Log Insight as a feature for vCenter Server.

Resolution

The current version of vRealize Log Insight, version 4.6.x, is the last release that will support the vRealize Log Insight for vCenter Server capability. The next release will not accept vCenter Server license keys for activation.
Please note that vRealize Log Insight standalone, within vRealize Suite & vCloud Suite, Log Insight for NSX, and for VMware Cloud Foundation, is not impacted.

vRealize Log Insight for vCenter Server continues to be available for vRealize Log Insight versions up to 4.6.x, until the End of General Support (EOGS). The EOGS for vRealize Log Insight 4.6 is August 23, 2019. Please refer to the VMware Lifecycle Product Matrix for the latest updates on EOGS.

Customers interested in using the next version of vRealize Log Insight can explore Log Intelligence, a new VMware SaaS offering as part of VMware Cloud Services, supporting both public and private clouds, with a 30-day free trial. Alternatively, customers can upgrade to vRealize Suite or purchase full vRealize Log Insight as a standalone product.

For additional information, please contact your VMware account team. If you have a support question, please contact VMware Support.

FAQ:

Q. When did VMware announce the End of Availability for vRealize Log Insight for vCenter Server?
VMware announced the End of Availability (EOA) of vRealize Log Insight for vCenter Server beginning with the next release of vRealize Log Insight on July 16, 2018. The next release will not accept vCenter Server license keys for activation.

Q. Is vRealize Log Insight going away?
vRealize Log Insight standalone, within vRealize Suite & vCloud Suite, Log Insight for NSX, and for VMware Cloud Foundation, is not impacted.

Q. What is vRealize Log Insight for vCenter Server?
vRealize Log Insight for vCenter Server is a limited capability of vRealize Log Insight included in the vCenter Server purchase. vRealize Log Insight capability allows you to analyze your log data for better visibility and troubleshooting across your virtual environment.

Q. Why is VMware removing vRealize Log Insight for vCenter Server?
Over time, we have realized that most VMware customers need a more comprehensive log management solution, and do not have a use case for vRealize Log Insight for vCenter Server that is limited both in footprint and capability. As a result, we don’t see many customers using it. Hence, we are making sure that we focus our resources on capabilities that our customers use and need, now and in the future.

Q. Is vRealize Log Insight for vCenter Server still available in vCenter Server for older versions of vRealize Log Insight?
Yes, vRealize Log Insight for vCenter Server continues to be available for older versions of vRealize Log Insight up to version 4.6.

Q. How long will vRealize Log Insight for vCenter Server be supported as part of vCenter Server for older editions?
VMware will continue to offer active support for vRealize Log Insight for vCenter Server for vRealize Log Insight version 4.6 until the end of general support, per VMware lifecycle policies. For vRealize Log Insight 4.6, VMware's End of General Support is August 23, 2019.

Q. What are the alternatives to vRealize Log Insight for vCenter Server when running vCenter Server?
Please note that you can continue to use vRealize Log Insight for vCenter Server with the current version of vRealize Log Insight version 4.6.x until its end of general support on August 23, 2019.

If you would like to continue using vRealize Log Insight capabilities, there are three available options:

Purchase Log Intelligence, a new VMware SaaS offering as part of VMware Cloud Services, supporting both public and private clouds, with a 30-day free trial.

Upgrade to vRealize Suite, our enterprise ready cloud management suite.

Purchase full vRealize Log Insight as a standalone product.

Q. Who may I contact if I have additional questions on this topic?
For additional information, please contact your VMware account team. If you have a support question, please contact VMware Support or email [email-masked].

Related Information

Useful links:

VMware Lifecycle Product Matrix

vRealize Log Insight

vRealize Suite

Log Intelligence

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