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Knowledge Base

vRealize Automation deployment in VMware Cloud Foundation fails on the "Deploy vRealize Automation through vRealize Suite Lifecycle Manager" task (67225)

Last Updated: 3/2/2019Categories: InformationalTotal Views: 2441Language:
English

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Symptoms

vRealize Automation deployment fails on the "Deploy vRealize Automation through vRealize Suite Lifecycle Manager" task

You see a message similar to the following in the details for the failed task:

Progress Messages:

vRA Iaas Management Agent Installation Failed
vRA Certificate Configuration Failed

Error:

Message: vRA Cluster Join Operation Failed

Error:

Message: vRA Iaas Management Agent Installation Failed

You see messages similar to the following in the /var/log/vmware/vlcm/vrlcm-server.log file on the vRealize Suite Lifecycle Manager VM:

2019-02-20 08:14:47.829 INFO  [pool-2-thread-6] c.v.v.l.d.v.h.VraInstallHelper -  -- installActionOutput : Failure: Command execution result:
Command id: 7ac3b484-4f29-4df8-90b8-ea10d0b4593c
Type: install-certificate
Node id: B13E3824-C2AD-4D4E-B749-67F3547E46DB
Node host: iaasweb1.rainpole.local
Result: Private key is invalid: Error occurred while decoding private key: The requested operation cannot be completed. The computer must be trusted for delegation and the current user account must be configured to allow delegation.

Result description: System.InvalidOperationException: Error occurred while decoding private key: The requested operation cannot be completed. The computer must be trusted for delegation and the current user account must be configured to allow delegation.
---> System.Security.Cryptography.CryptographicException: The requested operation cannot be completed. The computer must be trusted for delegation and the current user account must be configured to allow delegation.

at System.Security.Cryptography.CryptographicException.ThrowCryptographicException(Int32 hr)
at System.Security.Cryptography.Utils._CreateCSP(CspParameters param, Boolean randomKeyContainer, SafeProvHandle& hProv)
at System.Security.Cryptography.Utils.CreateProvHandle(CspParameters parameters, Boolean randomKeyContainer)
at System.Security.Cryptography.Utils.GetKeyPairHelper(CspAlgorithmType keyType, CspParameters parameters, Boolean randomKeyContainer, Int32 dwKeySize, SafeProvHandle& safeProvHandle, SafeKeyHandle& safeKeyHandle)
at System.Security.Cryptography.RSACryptoServiceProvider.GetKeyPair()
at System.Security.Cryptography.RSACryptoServiceProvider..ctor(Int32 dwKeySize, CspParameters parameters, Boolean useDefaultKeySize)
at VMware.BouncyCastle.Utilities.DotNetUtilities.CreateRSAProvider(RSAParameters rp)
at VMware.IaaS.Installation.Common.CertificatesHelper.DecodePemPrivateKey(String privateKeyInput, String password)
YXYXYXYX of inner exception stack trace ---
at VMware.IaaS.Installation.Common.CertificatesHelper.DecodePemPrivateKey(String privateKeyInput, String password)
YXYXYXYX certificate, String privateKeyInput, String password)
YXYXYXYX {"10098":[{"resultDescr":"System.InvalidOperationException: Error occurred while decoding private key: The requested operation cannot be completed. The computer must be trusted for delegation and the current user account must be configured to allow delegation.\r\n ---> System.Security.Cryptography.CryptographicException: The requested operation cannot be completed. The computer must be trusted for delegation and the current user account must be configured to allow delegation.\r\n\r\n   at System.Security.Cryptography.CryptographicException.ThrowCryptographicException(Int32 hr)\r\n   at System.Security.Cryptography.Utils._CreateCSP(CspParameters param, Boolean randomKeyContainer, SafeProvHandle& hProv)\r\n   at System.Security.Cryptography.Utils.CreateProvHandle(CspParameters parameters, Boolean randomKeyContainer)\r\n   at System.Security.Cryptography.Utils.GetKeyPairHelper(CspAlgorithmType keyType, CspParameters parameters, Boolean randomKeyContainer, Int32 dwKeySize, SafeProvHandle& safeProvHandle, SafeKeyHandle& safeKeyHandle)\r\n   at System.Security.Cryptography.RSACryptoServiceProvider.GetKeyPair()\r\n   at System.Security.Cryptography.RSACryptoServiceProvider..ctor(Int32 dwKeySize, CspParameters parameters, Boolean useDefaultKeySize)\r\n   at VMware.BouncyCastle.Utilities.DotNetUtilities.CreateRSAProvider(RSAParameters rp)\r\n   at VMware.IaaS.Installation.Common.CertificatesHelper.DecodePemPrivateKey(String privateKeyInput, String password)\r\n   YXYXYXYX of inner exception stack trace ---\r\n   at VMware.IaaS.Installation.Common.CertificatesHelper.DecodePemPrivateKey(String privateKeyInput, String password)\r\n   YXYXYXYX certificate, String privateKeyInput, String password)","resultMsg":"Private key is invalid: Error occurred while decoding private key: The requested operation cannot be completed. The computer must be trusted for delegation and the current user account must be configured to allow delegation.\r\n"}]}
Status: FAILED

Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.

Cause

This issue can occur if there is a transient connectivity issue between the vRealize Automation node being configured and the certificate authority.

Resolution

Click the RESTART TASK button next to the failed task in SDDC Manager and it should complete successfully. If this task continues to fail, investigate the connection between the vRealize Automation node being configured and the certificate authority.

Detectable by VMware SkylineTM

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Related Products:

VMware Cloud Foundation

Related Versions:

VMware Cloud Foundation 3.5.x

VMware Cloud Foundation 3.0.x

VMware Cloud Foundation 2.3.x

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