Loading

×Sorry to interrupt
This page has an error. You might just need to refresh it.
[NoErrorObjectAvailable] Uncaught ReferenceError: addCTracking is not defined
Failing descriptor: {markup://c:KM_ArticleThemeLayout}

Refresh

Cookie Preference Center

General Information on cookies

When you visit our website, we use cookies to ensure that we give you the best experience. This information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies by clicking on the different category headings to find out more and change your settings. However, blocking some types of cookies may impact your experience on the site and the services we are able to offer. Further information can be found in our

Cookie Policy.

Strictly Necessary

Strictly Necessary

Always Active

Strictly Necessary

Strictly necessary cookies are always enabled since they are essential for our website to function. They enable core functionality such as security, network management, and website accessibility. You can set your browser to block or alert you about these cookies, but this may affect how the website functions. For more information please visit www.aboutcookies.org or www.allaboutcookies.org.

Cookie Details‎

Performance

Performance

Performance

Performance cookies are used to analyze the user experience to improve our website by collecting and reporting information on how you use it. They allow us to know which pages are the most and least popular, see how visitors move around the site, optimize our website and make it easier to navigate.

Cookie Details‎

Please confirm your settings by refreshing the page.

Functional

Functional

Functional

Functional cookies help us keep track of your past browsing choices so we can improve usability and customize your experience. These cookies enable the website to remember your preferred settings, language preferences, location and other customizable elements such as font or text size. If you do not allow these cookies, then some or all of these services may not function properly.

Cookie Details‎

Advertising

Advertising

Advertising

Advertising cookies are used to send you relevant advertising and promotional information. They may be set through our site by third parties to build a profile of your interests and show you relevant advertisements on other sites. These cookies do not directly store personal information, but their function is based on uniquely identifying your browser and internet device.

Cookie Details‎

Advertising Cookies

Consent Leg.Interest

Select All Vendors

Select All Vendors

Select All Hosts

Select All

Clear Filters

Information storage and access

Apply

Confirm My Choices Reject All Allow All

My Subscriptions

Loading

Knowledge Base

vCenter Converter 6.2 failed to install on Windows Server 2008 R2 or later (64993)

Last Updated: 12/26/2018Categories: TroubleshootingTotal Views: 19740Language:
Chinese (Simplified)JapaneseEnglish

41 like this article

Subscribe to get an email
newsletter with new updates

41 people found this helpful Please provide article feedback:

Learn how VMware Skyline Advisor and Skyline Health Diagnostics work together to provide proactive intelligence and self-service log analysis.

Use Skyline Advisor to avoid issues before they occur across VCF, vSphere, vSAN, NSX, vROps & Horizon. Skyline Findings are based on top KBs, VMSAs/CVEs and design best practices.

Use Skyline Health Diagnostics to root cause vSphere & vSAN logs when an issue occurs. Skyline Health Diagnostic Findings are based on top KBs and VMSA/CVEs. You can use the Skyline Health Diagnostics tool in online or offline mode.

If you require additional help from technical support, please use Skyline Advisor to initiate a Log Assist to reduce time to upload logs. TSEs can also initiate logs to reduce effort.

Symptoms

When install vCenter Converter standalone 6.x, the installation finished with pop window "Could not start service".

vCenter Converter Agent, vCenter Converter Server or vCenter Converter Worker service cannot turn to "Running" in Windows Service Manager.

Event ID 7009 can be get in Windows event viewer with content "A timeout was reached (30000 milliseconds) while waiting for the VMware vCenter Converter Standalone Worker service to connect".

Cause

This issue occurs because Service Control Manager generates an event if a service does not respond within the defined timeout period (the default timeout period is 30000 milliseconds).

Resolution

To change the service timeout period:

Click the Start button, then click Run, type regedit, and click OK.

In the Registry Editor, click the registry subkey HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control.

In the details pane, locate the ServicesPipeTimeout entry, right-click that entry and then select Modify.

Note: If the ServicesPipeTimeout entry does not exist, you must create it by selecting New on the Edit menu, followed by the DWORD Value, then typing ServicesPipeTimeout, and clicking Enter.

Click Decimal, enter the new timeout value in milliseconds, and then click OK.（Modify the value to a larger one. Here is no recommended value,  adjust this value accordingly.）

Restart the computer.

Manual start vCenter Converter Agent/Server/Worker service in Windows Service Manager. If the service is still failed to start with Windows event 7009, increase the "ServicesPipeTimeout" value.

Related Information

For more information see, Event ID 7009 - Basic Service Operations

Detectable by VMware SkylineTM

Actions

Copy

link to clipboard
copied!

Print

Language:
Chinese (Simplified)JapaneseEnglish

Attachments

Additional Resources

KB
•
End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

Result 1 of 1

Ask The Community

Get answers quickly from VMware experts in the community

Post Subject

CONTINUE IN COMMUNITIES

Related Products:

VMware vCenter Converter Standalone

VMware vCenter Converter

Related Versions:

VMware vCenter Converter Standalone 6.x

Take Our Survey

Support Assistant