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Knowledge Base

vAPI Endpoint サービスの構成中に Windows vCenter Server 6.5 のインストールが失敗する (2148764)

Last Updated: 7/10/2019Categories: TroubleshootingTotal Views: 1Language:
Chinese (Simplified)JapaneseEnglish

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Symptoms

免責事項：これは英文の記事「"Failed to start the vAPI Endpoint Service" error installing or upgrading to vCenter Server 6.5​」の日本語訳です。記事はベストエフォートで翻訳を進めているため、ローカライズ化コンテンツは最新情報ではない可能性があります。最新情報は英語版の記事で参照してください。

Purpose

vAPI Endpoint サービスの構成中に以下の症状が発生します。

Windows サーバ上の vCenter Server 6.5 のインストールが、最初の起動場合の vAPI Endpoint サービスの構成中に失敗する。

次のエラーが表示される。

エラー：サービス「vapi-endpoint」の開始中にエラーが発生しました。vAPI Endpoint サービスを開始できませんでした。最初の起動時に vAPI Endpoint サービスを設定できませんでした。バグを VAPI に提出してください (Error: An error occurred while starting service 'vapi-endpoint'. Failed to start the vAPI Endpoint Service. Failed to configure vAPI Endpoint Service at the firstboot time. Please file a bug against VAPI)

vapi_firstboot.py_2948_stderr.log に、次のようなエントリが記録される。

No valid files with pathname: C:\ProgramData\VMware\vCenterServer\logs\vapi\endpoint* found.
ERROR starting vapi-endpoint rc: 2, stdout: , stderr: Start service request failed.Error: Service crashed while starting^M
vapi firstboot failed
Traceback (most recent call last):
File "C:\Program Files\VMware\vCenter Server\firstboot\vapi_firstboot.py", line 536, in sys.exit(Main())
File "C:\Program Files\VMware\vCenter Server\firstboot\vapi_firstboot.py", line 514, in Main vapi_firstboot()
File "C:\Program Files\VMware\vCenter Server\firstboot\vapi_firstboot.py", line 502, in vapi_firstboot actionFirstboot(fbObj)
File "C:\Program Files\VMware\vCenter Server\firstboot\vapi_firstboot.py", line 480, in actionFirstboot actionStart(fbObj)
File "C:\Program Files\VMware\vCenter Server\firstboot\vapi_firstboot.py", line 485, in actionStart startService(msg, fbObj)
File "C:\Program Files\VMware\vCenter Server\firstboot\vapi_firstboot.py", line 361, in proxy return func(args, *kwargs)
File "C:\Program Files\VMware\vCenter Server\firstboot\vapi_firstboot.py", line 429, in startService fbObj.start_services()
File "C:\Program Files\VMware\vCenter Server\firstboot\vapi_firstboot.py", line 225, in start_services self.start_service()
File "C:\Program Files\VMware\vCenter Server\python-modules\cis\firstboot.py", line 272, in start_service service_start(self.get_eff_service_name())
File "C:\Program Files\VMware\vCenter Server\python-modules\cis\utils.py", line 742, in service_start
"localized": "Failed to configure vAPI Endpoint Service at the firstboot time",
"translatable": "Failed to configure vAPI Endpoint Service at the firstboot time"

Firstbootinfrastructure ログに、次のようなエントリが記録される。

WARNING firstbootInfrastructure Bug component info file does not exist
INFO firstbootInfrastructure Firstboot duration: 178 sec
INFO firstbootInfrastructure First boot is a failure

LDAP クライアントが次のエラーを受け取る。

com.vmware.identity.interop.ldap.WinLdapClientLibrary, error code: 32

Cause

この問題は、Java の実行に制限がある場合に発生します。

Resolution

この問題を解決するには、次の手順を実行します。

vCenter Server のインストールに使用されるドメインのログインが完全な管理者権限を持っていることを確認します。

グループ/マシン ポリシーの [ソフトウェア制限ポリシー] セクションでグループ ポリシーを変更し、Java のアクセス権限を許可します。

Related Information

"Failed to start the vAPI Endpoint Service" error installing or upgrading to vCenter Server 6.5

Detectable by VMware SkylineTM

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Related Products:

VMware vCenter Server

Related Versions:

VMware vCenter Server 6.5.x

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