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"Unsupported database driver sqlncli.dll" error when upgrading vCenter Server 6.0 (1015804)

Last Updated: 7/23/2019Categories: TroubleshootingTotal Views: 76997Language:
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Symptoms

Upgrading to vCenter Server 6.0 fails, you see an error similar to:

Error: Unsupported database driver: c:\Windows\System32\sqlncli.dll Resolution: Verify you're using vCenter Server with supported driver.

When upgrading to vCenter Server 5.5 or earlier versions, you may see the warning:

DSN is pointing to a unsupported ODBC driver

Cause

This issue occurs if the ODBC connection is using an outdated SQL Native Client.

Resolution

To resolve the Unsupported database driver sqlncli.dll issue in vCenter Server, ensure that following ODBC drivers and clients are used when connecting to databases.

When using:

Microsoft SQL 2005 or 2008 as VMware vCenter Server a database solution, use SQL Native Client version 10 (sqlncli10.dll), available at Microsoft SQL Server 2008 R2 Feature Pack.

Microsoft SQL 2012 or 2014 as VMware vCenter Server a database solution, use SQL Native Client version 11 (sqlncli11.dll), available at Microsoft SQL Server 2012 Feature Pack.

Oracle databases, use the Oracle ODBC Instant Client (sqora32.dll), available at Oracle Database Instant Client.

DB2 databases, use the IBM DB2 ODBC driver (db2cli.dll), available at How to point to 32 bit IBM DB2 ODBC driver on 64-bit Microsoft system?

Note: If any other driver that are not listed is detected, it produces the symptoms described.

For more information on :

Troubleshooting of DSN and ODBC issues, see vCenter Server installation fails with ODBC and DSN errors (1003928).

Preparing the vCenter Server database, see:

vCenter Server 5.5 - Preparing vCenter Server Databases section in vSphere Installation and Setup Guide.

vCenter Server 6.0 - Preparing vCenter Server Databases section in vSphere Installation and Setup Guide.

Specific databases that are compatible with your version of VMware vCenter Server, see the Solution/Database Interoperability matrix.

Related Information

You can download a newer version from Microsoft's SQL Server 2008 R2 Feature Pack using these links. Select the download appropriate to your vCenter Server and install it:

X86 Package

X64 Package

AI64 Package

Disclaimer: VMware is not responsible for the reliability of any data, opinions, advice, or statements made on third-party websites. Inclusion of such links does not imply that VMware endorses, recommends, or accepts any responsibility for the content of such sites.

For more information, see:

vCenter Server installation fails with ODBC and DSN errors

vCenter Server のアップグレードが次のエラーで失敗する： DSN がサポートされていない ODBC ドライバまたはデータベース ドライバを指しています

升级 vCenter Server 失败，并出现以下错误： DSN 指向不受支持的 ODBC 驱动程序或不受支持的数据库驱动程序

A atualização do vCenter Server falha com o erro: O DSN está apontando para um driver ODBC ou um driver de banco de dados sem suporte

La actualización de vCenter Server presenta el error: DSN está apuntando a un controlador ODBC o controlador de base de datos no compatibles

Fehlermeldung bei Upgrade von vCenter Server: DSN verweist auf einen nicht unterstützten ODBC-Treiber oder einen nicht unterstützten Datenbanktreiber

Detectable by VMware SkylineTM

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Attachments

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End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

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升级到 vCenter Server 6.5 时，显示“异常: 无法配置 Identity Manager (Exception: Failed to configure identity manager)”错误 (2148200)

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Download and Install VMware Fusion (2014097)

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