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Knowledge Base

"Failed to send http data" error when uploading to vCloud Director catalogs using the Flash UI or the OVF Tool from command line (71039)

Last Updated: 8/15/2019Categories: TroubleshootingTotal Views: 23533Language:
English

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Symptoms

Uploading an OVF, OVA or ISO files to vCloud Director Catalogs fail using the Flash UI or OVF Tool.

The vCloud Director Flash UI gives an error of the form:

Error: Failed to send http data

OVF Tool connects to vCloud Director but fails to transfer the requested files.

OVF Tool command fails with an error of the form:

Transfer Failed
Error: Failed to send http data
Completed with errors

OVF Tool logs show bad request (400) errors for the file transfer attempt:

DoMediaTransfer:: starting data transfer
DoMediaTransfer:: Handling connection exception for media transfer
Closing file source and target
Bad return code from POST request: 400
Error closing file-target
Connection error during upload, sleep then retry (1 remaining)

OVF Tool 4.3.0 or earlier is being used for the attempted upload.

Uploading to vCloud Director Catalogs using the HTML5 UI works without issue.

Cause

This issue occurs when using OVF Tool, including 4.3.0 and earlier, as it sends a Content-Length header as part of the upload process which 9.x versions of vCloud Director find invalid.
These versions of OVF Tool is also included in the Client Integration Plugin used to upload to vCloud Director Catalogs in the Flash UI.

Resolution

To resolve the issue in the vCloud Director Flash UI install the latest vCloud Director Client Integration Plugin, see Download and Install the vCloud Director Client Integration Plug-In (2145401) .

Workaround

To workaround the issue when using OVF Tool from the command line ensure you are using version 4.3.0 Update 1 or later of OVF Tool which includes the --X:skipContentLength option to skip sending the Content Length header.
An example command using this option would be as follows:

ovftool --X:skipContentLength c:\ovfs\my_vapp.ovf vcloud://username:pass@my_cloud?org=MyOrg&vdc=MyVDC&vapp=myVapp

Related Information

Download and Install the vCloud Director Client Integration Plug-In (2145401)
VMware OVF Tool 4.3 U1 Release Notes

Detectable by VMware SkylineTM

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Attachments

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