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Knowledge Base

Workspace ONE operating system support guidance for Apple platforms (76781)

Last Updated: 4/10/2020Categories: InformationalTotal Views: 6133Language:
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Details

Every year as Apple releases new operating systems we strive to adopt the latest features and functionalities offered by the latest operating system versions.

To deliver the best, consistent, secure and reliable experience, offered by the new operating system versions we are forced to end support and deprecate older versions.

Versions reaching end of support in 2020

In the Workspace ONE UEM release coinciding with the Apple Spring 2020 operating systems releases, VMware will end general support of MDM related functionalities for the following OS versions:

iOS 10

macOS Sierra 10.12

tvOS 10

Ending support for these versions implies that devices on iOS 10.X and macOS Sierra 10.12.X can continue to enroll via Web-enrollment or through the Device Enrollment Program as part of Apple Business Manager, however VMware does not conduct validation or testing on these older versions for MDM related functionalities.
Additionally, these versions will not receive the full Workspace ONE end user experience enabled by all Workspace ONE native iOS applications and Workspace ONE Intelligent Hub (iOS and macOS) as new versions of operating systems are released in the Fall of 2020.

Versions being deprecated in 2020

Starting in second half of 2020, VMware will deprecate and remove MDM enrollment entirely for the following OS versions:

iOS 8

OS X El-Capitan 10.10

tvOS 9

Deprecation of these versions implies that devices running on iOS 8.X, OS X 10.10.X will not be able to enroll into the future version of Workspace ONE UEM. Devices already enrolled in the system will be unaffected on upgrade, but will be unable to re-enroll.

Related Information

Support Versions

Product

Supported Versions

Deprecated Version

Workspace ONE apps and non-UEM services

N-2
or
iOS 11 and later

N-3
or
iOS 10 and earlier

Workspace ONE UEM

N-2
or
iOS 11 and later

N-5
or
iOS 8 and earlier

Note: N represents major OS version

Workspace ONE apps & non-UEM services include:

Enrollment through Intelligent Hub

End-user experience delivered by Hub services for Intelligent Hub

Productivity applications

Workspace ONE UEM includes:

All enrollment methods other than through Intelligent Hub

Device management functionality (profiles, apps, commands, etc.)

Please refer to future Workspace ONE UEM release notes for version support specifics.

Customer Impact

VMware recommends customers to evaluate their current deployment for devices running these unsupported OS versions. Admins must target devices on these OS versions (or lower) for upgrade or replacement in order to continue taking advantage of the full functionality of future Workspace ONE UEM versions.

Detectable by VMware SkylineTM

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End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

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