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Watch4net: How to set up multi-tenancy using multiple collectors to customize views for customers (304744)

Last Updated: 5/29/2020Categories: How toTotal Views: 2209Language:
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To allow a service provider to provide access to the Watch4net system for different customers, showing the customer only their own systems.

This article shows how to use data enrichment to separate monitoring of different customers vCenter datacenters using separate VMware collectors and property tagging.

To implement this functionality, you will have two separate VMware collectors on two separate servers, monitoring two different vCenter servers.

To begin, enter the Watch4net administration screen and go to "Centralized Management".  From there, select Data Enrichment:

In the Data Enrichment page, click on "Register new module" on the far right:

In the Register a new module page, select one of the servers from the Servers section. In the Categories section, select Collecting, and in the Modules section, select the Colector-Manager - vmware-vcenter collector. When these selections are made, click the Register button:

Repeat the preceding step for the second server/collector.

Select Data Enrichment for the first server, and click the New Tagging button:

In the New Tagging dialog, set the name of the tagging ("tag-customer1" in the example below) in the Name field, and click the Add new key button.

In the Create a new key dialog, enter "Source" in the New column field and leave the Default value field blank and other settings without change. Click the Save button when done.

Back in the New Tagging dialog, click the Add new property button:

In the Create a new property dialog, enter "Customer" in the New column field set the Default value field to "Customer1".

Select Data Enrichment for the second server. Click New Tagging and create a new key and property for the second server as was done in the preceding steps for the first server, but specify the value of "Customer" as Customer2.

Create users for the customers. To do this, return to the main Watch4net administration screen, expand the Users tree and select New User:

In the User Data tab of the User Creation dialog, create the new user "Customer1" and set a password:

Select the User Status tab in the User Creation dialog and assign the user the appropriate role, and click the Save button. The user in the following example is being assigned as a Full Control User:

Select the Other Options tab in the User Creation dialog and select Filter > Refine.  The following example will filter on the "Customer" field.

For the value, select the value used when setting up the tagging for collector #1

After the user has been created in the preceding steps, select the user in the APG Users list, and select Test User.

Review the Datacenter report and you will see only the datacenter(s) collected from the VMWare collector used for customer1:

Set up an account for customer2 (or whatever name was chosen) following the preceding steps, using the appropriate value for the filter.

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