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Watch4net: How to Work With Custom SNMP-MASKS and Polling groups To Make Sure they Don't Disappear after running Device Discovery (515742)

Last Updated: 5/29/2020Categories: TroubleshootingTotal Views: 4243Language:
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Symptoms

When creating and saving a custom snmp-mask and polling group in SNMP Collector, and running the 4 steps in Device Discovery:
1. Device Import
2. Capability Discovery
3. Distribute approved devices
4. Send generated configuration to collectors

The new snmp-mask and polling groups are removed and not visible.

Cause

Importing of a customer snmp masks and polling groups should be done via the Snmp Collector configuration GUI.

Resolution

Typically, to upload a new snmp mask and polling group you need to navigate to the mib browser, and follow steps 2 to 5

1- Login to the mib browser (typically: http://<apg_server_ip>:58080/mib-browser/snmpconfig/#/configuration)

2- Expand the "Collectors" node and then expand collector instance node. (screenshot 2)
Click on Masks node; then click on Imports.
Browse to the location of the snmp-masksxml (SNMP Masks) and translations.xml (Translations) by clicking on "choose file" and once the files are uploaded; click on Import and Save.

3- Click the  Polling Groups  node then the Imports button. Browse to the the location of the polling gorup file and click on Import and Save.(screenshot 3)

4- Once you've imported the configuration files, populate the Polling Groups with the snmp agents that you want to poll. (screenshot 4)
Expand on Polling Groups node > Click on a Polling group > Under Agents & Groups, click on the Pencil Edit button beside Agents box, add the snmp agent. Click ok and save.

5- Upload the configuration to the running collector by going to Synchronization node and Clicking on Push. (Screenshot 5) Verify if changes in config are in place by checking these files in backend. Then Hit Retrieve and restart the SNMP collector. Data should start appearing in reports within the hour.

4. wait 5 minutes and restart the APG Tomcat service.
from /opt/APG/bin
./manage-modules.sh service restart tomcat

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