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Knowledge Base

Watch4net: Configuration Manager User Interface (UI) is coming up blank or not launching in Watch4net 6.8u2? (516847)

Last Updated: 5/29/2020Categories: TroubleshootingTotal Views: 4112Language:
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Symptoms

** Please note versions earlier than Watch4Net 6.8u2 are not supported**

The configuration Manager UI is accessed by navigating to the following URL:
http://xxx.xxx.xxx.xxx:58080/dojoviews/view.html?viewname=ConfigurationManager
The configuration manager is a tool in M&R that allows user to apply centralized copy of configuration setting to all IP managers in the deployment.

Cause

The configuration manager is an optional component that needs to enabled in both Watch4net and SMARTS to have full access to it.
CAS server must up and running in SMARTS to enable the functionality.

Resolution

When using the Configuration Manager in the EMC M&R UI to control your
configuration settings, ensure that you have the following components set up in both Wartch4net and Smarts (Refer to SolutionPack Articles for SAS9.5 pg. 97)

1. Make sure SM_CAS_SERVER=http://<Watch4net server fqdn>:58080   to ensure connection to Watch4net

2. Make sure the Reports configuration screen of the SolutionPack for EMC Smarts matches the values in SM_CAS_SERVER
(IF FQDN was used while installing SP, make sure fqdn is used in the report node of the smarts SP)

3. SM_TOMCAT_SERVER=http://<SAM Server fqdn>:8080 -
This SM_TOMCAT_SERVER entry must match the name and port values in the Smarts EDAA host name or IP address
and Smarts EDAA port number fields of the Reports configuration block in the SP for EMC Smarts

4. Make sure a valid EMC Smarts license, that includes the Configuration Manager, is installed.

5. Make sure the Configuration Manager is installed and is started with the EMC Data Access
API service option (--edaa=ip/2.0). (see pg. 97 on the SolutionPack articles for 9.4.2 and later)

6. The SolutionPack for EMC Smarts is installed and configured with the
Configuration Manager instance name. In the Report block, under Presentation
SAM Configuration Section, select the Use Smarts Configuration Manager
checkbox and specify the name of the Configuration Manager in the Configuration
Manager field if it does not use the default name.

Related Information

The Configuration Manager feature supports the following IP Managers:
IP Availability Manager,
IP Performance Manager,
and the combined IP Availability and Performance Manager

Detectable by VMware SkylineTM

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