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Knowledge Base

Watch4net: After installing Traffic Flow SolutionPack, no traffic flow data is being displayed in reports (333384)

Last Updated: 5/29/2020Categories: TroubleshootingTotal Views: 3025Language:
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Symptoms

Installed the Watch4net Traffic Flow SolutionPack, but no data can be seen in the Watch4net console.

The following error is seen in the Watch4net event processing logs:

SEVERE  -- [2014-02-28 11:53:23 GMT] -- Bootstrap::start(): Error configuring processing manager !
com.watch4net.events.processing.InvalidConfigurationException: can't create element: DW-FLOW-SRCADDR-TOPN (APG-Datastore-Writer/generic-traffic-flow/conf/DW-FLOW-SRCADDR-TOPN.xml)

Cause

There is no manual DB bootstrap with the Traffic Flow SolutionPack, so some manual installation steps are needed.

Resolution

EMC is evaluating the requirements to address this issue in an upcoming Watch4net product release. Until this release is available, environments encountering this issue can apply the following workaround. If you need assistance to have this workaround applied, go to the EMC Online Support site (https://support.emc.com) to open a Service Request (SR), and reference this EMC article number in your SR.

Workaround
The following actions are required to complete the installation of the Traffic Flow SolutionPack:

Create the additional tables required for the Watch4net database.

Enable the connection to the Traffic Flow database.

Enable access to the Traffic Flow data.

Apply the configuration changes in the active environment.

The following sections provide the instructions for completing each of these tasks.

Step 1 - Create the additional tables
To create the additional tables required for the Watch4net database, for Windows do the following:

Connect to the datastore using the Watch4net datastore client

APG\bin\datastore-client.cmd

Once connected, copy and paste the contents of the flow-setup-db.ddl file found here:

APG\Event-Processing\APG-Datastore-Writer\<instance>\ddl/flow-setup-db.ddl

For Linux you can run the following command

/opt/APG/Databases/APG-Datastore/Default/bin/datastore-client.sh < flow-setup-db.ddl

When the above actions are complete, the additional tables required will be created.

Step 2 - Enable database connection
To enable the connection to the Traffic Flow database, do the following:

Using an XML editor, open the server.xml file found here:

/opt/APG/Web-Servers/Tomcat/<instance>/conf/server.xml

Find and uncomment the following section to enable the Traffic Flow database connection:

<!-- Defines the connection to the APG Traffic Flow database for APG Datastore. -->
<!--
<Resource name="jdbc/FLOW-TF-DATA" auth="Container" type="javax.sql.DataSource" maxActive="10"
maxIdle="10" validationQuery="SELECT 1" testOnBorrow="false" testWhileIdle="true"
timeBetweenEvictionRunsMillis="10000" minEvictableIdleTimeMillis="60000" maxWait="10000"
username="admin" password="changeme" driverClassName="com.watch4net.x100.jdbc.Driver"
removeAbandoned="true" removeAbandonedTimeout="60" logAbandoned="true"
url="jdbc:x100://localhost:48443/Databases/APG-Datastore" />

Save and close the server.xml file.

Step 3 - Enable data access
To enable the connection to the Traffic Flow database, do the following:

Using an XML editor, open the APG.xml file found here:

/opt/APG/WebServers/Tomcat/<instance>/conf/Catalina/localhost/APG.xml

Find and uncomment the following section to enable access to the Traffic Flow data:

<!-- Gives access to the Traffic Flow data. -->
<!--
<ResourceLink name="jdbc/FLOW-TF-DATA:{ mapping=FLOW-TF-DATA.xml, table=FLOW_RAW_DATA__SEQ_0_4__}" global="jdbc/FLOW-TF-DATA" type="javax.sql.DataSource" />
<ResourceLink name="jdbc/FLOW-TF-PROTO:{ mapping=FLOW-TF-PROTO.xml, table=FLOW_PROTOCOL__SEQ_0_4__}" global="jdbc/FLOW-TF-DATA" type="javax.sql.DataSource" />
<ResourceLink name="jdbc/FLOW-TF-APP:{ mapping=FLOW-TF-APP.xml, table=FLOW_APPLICATION_TOPN__SEQ_0_4__}" global="jdbc/FLOW-TF-DATA" type="javax.sql.DataSource" />
<ResourceLink name="jdbc/FLOW-TF-SRCADDR:{ mapping=FLOW-TF-SRCADDR.xml, table=FLOW_SRCADDR_TOPN__SEQ_0_4__}" global="jdbc/FLOW-TF-DATA" type="javax.sql.DataSource" />
<ResourceLink name="jdbc/FLOW-TF-DSTADDR:{ mapping=FLOW-TF-DSTADDR.xml, table=FLOW_DSTADDR_TOPN__SEQ_0_4__}" global="jdbc/FLOW-TF-DATA" type="javax.sql.DataSource" />
<ResourceLink name="jdbc/FLOW-TF-CONV:{ mapping=FLOW-TF-CONV.xml, table=FLOW_CONVERSATION_TOPN__SEQ_0_4__}" global="jdbc/FLOW-TF-DATA" type="javax.sql.DataSource" />
<ResourceLink name="jdbc/FLOW-TF-HOSTS:{ mapping=FLOW-TF-HOSTS.xml, table=FLOW_HOSTS__SEQ_0_4__}" global="jdbc/FLOW-TF-DATA" type="javax.sql.DataSource" />
<ResourceLink name="jdbc/FLOW-TF-NOSNMP:{ mapping=FLOW-TF-NOSNMP.xml, table=FLOW_NOSNMP__SEQ_0_4__}" global="jdbc/FLOW-TF-DATA" type="javax.sql.DataSource" />
-->

Save and close the APG.xml file.

Step 4 - Enable Event-Property-Tagger database access
To enable the connection to the Traffic Flow database, do the following:

Using an XML editor, open the APG-WS.xml file found here:

/opt/APG/WebServers/Tomcat/<instance>/conf/Catalina/localhost/APG-WS.xml

Find and uncomment the following section to enable access to the Traffic Flow data:

<!-- Gives access to the Traffic Flow data. -->
<!--
<ResourceLink name="jdbc/FLOW-TF-DATA:{ mapping=FLOW-TF-DATA.xml, table=FLOW_RAW_DATA__SEQ_0_4__}" global="jdbc/FLOW-TF-DATA" type="javax.sql.DataSource" />
<ResourceLink name="jdbc/FLOW-TF-PROTO:{ mapping=FLOW-TF-PROTO.xml, table=FLOW_PROTOCOL__SEQ_0_4__}" global="jdbc/FLOW-TF-DATA" type="javax.sql.DataSource" />
<ResourceLink name="jdbc/FLOW-TF-APP:{ mapping=FLOW-TF-APP.xml, table=FLOW_APPLICATION_TOPN__SEQ_0_4__}" global="jdbc/FLOW-TF-DATA" type="javax.sql.DataSource" />
<ResourceLink name="jdbc/FLOW-TF-SRCADDR:{ mapping=FLOW-TF-SRCADDR.xml, table=FLOW_SRCADDR_TOPN__SEQ_0_4__}" global="jdbc/FLOW-TF-DATA" type="javax.sql.DataSource" />
<ResourceLink name="jdbc/FLOW-TF-DSTADDR:{ mapping=FLOW-TF-DSTADDR.xml, table=FLOW_DSTADDR_TOPN__SEQ_0_4__}" global="jdbc/FLOW-TF-DATA" type="javax.sql.DataSource" />
<ResourceLink name="jdbc/FLOW-TF-CONV:{ mapping=FLOW-TF-CONV.xml, table=FLOW_CONVERSATION_TOPN__SEQ_0_4__}" global="jdbc/FLOW-TF-DATA" type="javax.sql.DataSource" />
<ResourceLink name="jdbc/FLOW-TF-HOSTS:{ mapping=FLOW-TF-HOSTS.xml, table=FLOW_HOSTS__SEQ_0_4__}" global="jdbc/FLOW-TF-DATA" type="javax.sql.DataSource" />
<ResourceLink name="jdbc/FLOW-TF-NOSNMP:{ mapping=FLOW-TF-NOSNMP.xml, table=FLOW_NOSNMP__SEQ_0_4__}" global="jdbc/FLOW-TF-DATA" type="javax.sql.DataSource" />
-->

Save and close the APG-WS.xml file.

Step 5 - Apply configuration changes to the active environment
To apply the configuration changes made in the preceding steps in the active environment, restart the Tomcat server and the Event Processing Manager.

Related Information

Subscribe to product updates
You can subscribe to updates on the "Downloads" page for this product so that you will be notified whenever a download is released that addresses this issue. To subscribe to EMC product updates, do the following:

On the EMC Online Support site, select Support > Support By Product.

In the "Find a product" field, search for your product (field will auto-suggest as you type).

From the product page, select Downloads to access the Downloads page for that product.

Click "Add Product Subscription" to subscribe to updates for the page.

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