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Knowledge Base

Workspace ONE (WS1) Launcher Target API level 21 to 23 Upgrade (77220)

Last Updated: 6/7/2021Categories: InformationalTotal Views: 5320Language:
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Details

Summary

For some time, Workspace ONE (WS1) Launcher has used Android Target API Level 21 in order to minimize prompts asking users to grant permissions to Launcher. With the release of Android 10, Google increased the minimum required Target API Level of any app to 23.

Any app violating this new requirement will cause a one-time system message to appear that reads:

“This app was built for an older version of Android and may not work properly. Try checking for updates, or contact the developer.”

As a result, Workspace ONE Launcher 4.6 updates its Target API level from 21 to 23, which eliminates this system message.

For more information about this requirement and other changes in Android 10, see this KB article:

https://kb.vmware.com/s/article/2961302?lang=en_US

Solution

Behavior Changes

Android 10 devices using Workspace ONE Launcher 4.6 and above will no longer receive the unfriendly system message when launching the application for the first time.

Upon upgrading the Target API level from 21 to 23, the system has a new permissions model that requires some changes to how permissions are granted. This change will only impact devices running Android 5.0 or newer.

On Upgrade: Devices already using Launcher and merely upgrading to version 4.6 will only see the Settings permissions prompt, and only when a Launcher setting is accessed by the user that needs the permission (Example: Changing the screen brightness from inside Launcher).

New Devices: Please see the below chart that outlines what permissions prompt you should expect based on if the device is using Android (Fully managed mode), Android with the “SkipCOSU” custom setting, or Android (Legacy).

Prompts

Android (default)

Android (using "skipCOSU")

Android (legacy)

Default Home App

No

No

Yes**

Run Time Permissions (Phone, Location, and Storage)

No Requires: Hub 20.02

No Requires: Hub 20.02

No (Samsung, Zebra, Honeywell) Requires: Hub 20.02

Yes (other OEMs)

Settings Permission

Yes*

Yes*

Yes*

Usage Access Permission

Yes**

Yes**

Yes**

Draw Over Other Apps Permission

Yes***

Yes

Yes

* Only when a setting is accessed by the user that needs the permission, not during setup. Example: Changing the screen brightness from inside Launcher.
** Only without a signed OEM / POEM service.
*** Only using Floating Home Button (Single App Mode) or on devices running pre-Android 9.

Note: In the most common scenario where the device is using Launcher in multi-app mode on Android with a signed OEM service and running the latest version of Intelligent Hub, no permissions prompts are expected.

Related Information

Required Action

It is strongly recommended that all devices use Android (Fully managed mode) and be migrated away from Android (Legacy).

To minimize permissions prompts and to ensure the best experience, upgrade to the latest version of Intelligent Hub (20.02).

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End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

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