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Knowledge Base

VirtualCenter Service fails with the error: 'App' 944 warning Resource config mirror for VM (1009477)

Last Updated: 4/7/2021Categories: TroubleshootingTotal Views: 11761Language:
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Symptoms

The VirtualCenter Service fails after a few minutes

You can restart the VirtualCenter service, but it fails again

VMware Distributed Resource Scheduling (DRS) is enabled

Note: VMware High Availability (HA) may also be enabled.

The %ALLUSERSPROFILE%\VMware\VMware VirtualCenter\Logs\vpxd.log file contains entries similar to:

2008-09-10 15:21:23.716 'App' 944 warning Resource config mirror for VM VM_Name is NULL
2008-09-10 15:21:23.716 'App' 944 warning Resource config mirror for VM VM_Name is NULL
2008-09-10 15:21:23.716 'App' 944 warning Resource config mirror for VM VM_Name is NULL
2008-09-10 15:21:23.716 'App' 944 warning Resource config mirror for VM VM_Name is NULL
2008-09-10 15:21:23.716 'App' 944 warning Resource config mirror for VM VM_Name is NULL
2008-09-10 15:21:23.716 'App' 944 warning Resource config mirror for VM VM_Name is NULL
2008-09-10 15:21:23.716 'App' 944 warning Resource config mirror for VM VM_Name is NULL
2008-09-10 15:21:23.716 'App' 944 warning Resource config mirror for VM VM_Name is NULL
2008-09-10 15:21:23.716 'App' 944 warning Resource config mirror for VM VM_Name is NULL
2008-09-10 15:21:23.731 'StackTracer' 944 info 944 Exit DRS_PROFILE VpxDrmRetrieveDomainConfigInfoGetInv (46 ms)
2008-09-10 15:21:23.731 'StackTracer' 944 info 944 Exit DRS_PROFILE VpxDrmRetrieveDomainConfigInfoLockAcq2 (46 ms)
2008-09-10 15:21:23.731 'StackTracer' 944 info 944 Enter DRS_PROFILE CallingProposeActions
2008-09-10 15:21:23.747 'App' 944 info Drm Drmdump written: C:\ProgramData\VMware\VMware VirtualCenter\Logs/drmdump/cluster5/12865530083731-proposeActions.dump
2008-09-10 15:21:23.763 'App' 944 warning Drm GetMandatoryMoves: host admission violated: <Host_FQDN>
2008-09-10 15:21:23.763 'App' 944 info Drm host-on LogHostDemand: host <Host_FQDN> cpu 0 mem 0, host <Host_FQDN> cpu 528 mem 820, host <Host_FQDN> cpu 1872 mem 8576,
2008-09-10 15:21:23.763 'App' 944 info Drm host-off LogHostDemand: host <Host_FQDN> cpu 0 mem 0, host <Host_FQDN> cpu 528 mem 820, host <Host_FQDN> cpu 1872 mem 8576,
2008-09-10 15:21:23.763 'App' 944 info Drm LogActiveCapacity: cpu 94200 mem 135359
2008-09-10 15:21:23.778 'StackTracer' 944 info 944 Exit DRS_PROFILE CallingProposeActions (46 ms)
2008-09-10 15:21:23.794 'StackTracer' 944 info 944 Exit DRS_PROFILE AskForDrmRecommendations (468 ms)
2008-09-10 15:21:23.794 'StackTracer' 944 info 944 Exit DRS_PROFILE AskAndRefreshDrmRecommendations (468 ms)
2008-09-10 15:21:23.794 'App' 944 info VpxLRO -- FINISH task-internal-312 -- -- AskRefreshDrmRecLro
2008-09-10 15:21:24.794 'App' 1884 info VpxLRO -- BEGIN task-internal-314 -- -- AskRefreshDrmRecLro
2008-09-10 15:21:24.794 'StackTracer' 1884 info 1884 Enter DRS_PROFILE AskAndRefreshDrmRecommendations
2008-09-10 15:21:24.794 'StackTracer' 1884 info 1884 Enter DRS_PROFILE VpxdDrmInstanceAllocator
2008-09-10 15:21:24.794 'StackTracer' 1884 info 1884 Exit DRS_PROFILE VpxdDrmInstanceAllocator (0 ms)
2008-09-10 15:21:24.794 'StackTracer' 1884 info 1884 Enter DRS_PROFILE AskForDrmRecommendations
2008-09-10 15:21:24.794 'StackTracer' 1884 info 1884 Enter DRS_PROFILE VpxDrmRetrieveDomainConfigInfoLockAcq1
2008-09-10 15:21:24.794 'StackTracer' 1884 info 1884 Exit DRS_PROFILE VpxDrmRetrieveDomainConfigInfoLockAcq1 (0 ms)
2008-09-10 15:21:24.794 'StackTracer' 1884 info 1884 Enter DRS_PROFILE ClusterComputeCompatibilitySet
2008-09-10 15:21:24.856 'StackTracer' 1884 info 1884 Exit DRS_PROFILE ClusterComputeCompatibilitySet (62 ms)
2008-09-10 15:21:24.856 'StackTracer' 1884 info 1884 Enter DRS_PROFILE VpxDrmRetrieveDomainConfigInfoLockAcq2
2008-09-10 15:21:24.856 'StackTracer' 1884 info 1884 Enter DRS_PROFILE VpxDrmRetrieveDomainConfigInfoGetInv
2008-09-10 15:21:24.856 'App' 1884 warning VpxdDas GetSpareVmInfoInt: Required spare slots (8) < available slots (10)<BR>2008-09-10 15:21:24.856 'StackTracer' 1884 info 1884 Exit DRS_PROFILE VpxDrmRetrieveDomainConfigInfoGetInv (0 ms)
2008-09-10 15:21:24.872 'StackTracer' 1884 info 1884 Exit DRS_PROFILE VpxDrmRetrieveDomainConfigInfoLockAcq2 (15 ms)
2008-09-10 15:21:24.872 'App' 1884 error Win32 exception: Access Violation (0xc0000005)
2008-09-10 15:21:24.872 'App' 1884 error Read (0) at address 00000000
2008-09-10 15:21:24.872 'App' 1884 error eip: 0xbb384d esp: 0x756f350 ebp: 0x756f44c
2008-09-10 15:21:24.872 'App' 1884 error eax: 0xffffffff ebx: 00000000 ecx: 0x4614688 edx: 0xe98cf4 edi: 00000000 esi: 00000000
2008-09-10 15:21:24.872 'App' 1884 error
Exception: Win32 exception
2008-09-10 15:21:24.872 'App' 1884 error Backtrace:
backtrace00 eip 0x015fe3e6 ?GenerateCoreDump@System@Vmacore@@YAXXZ
backtrace01 eip 0x01546d3a ?CreateBacktrace@SystemFactoryImpl@System@Vmacore@@UAEXAAV?$Ref@VBacktrace@System@Vmacore@@@3@@Z
backtrace02 eip 0x0152000e ??0Throwable@Vmacore@@QAE@ABV?$basic_string@DU?$char_traits@D@std@@V?$allocator@D@2@@std@@@Z
backtrace03 eip 0x015206e7 ?PanicExit@Vmacore@@YAXABV?$basic_string@DU?$char_traits@D@std@@V?$allocator@D@2@@std@@@Z
backtrace04 eip 0x01602a77 ?GetThisThread@System@Vmacore@@YAPAVThread@12@XZ
backtrace05 eip 0x7c359c97 __CxxLongjmpUnwind
backtrace06 eip 0x7c359629 __CxxExceptionFilter
backtrace07 eip 0x7c3598ad __CxxExceptionFilter
backtrace08 eip 0x7c35994a __CxxExceptionFilter
backtrace09 eip 0x7c359b9d __CxxFrameHandler
backtrace10 eip 0x77af9b99 RtlRaiseStatus
backtrace11 eip 0x77af9b6b RtlRaiseStatus
backtrace12 eip 0x77af99f7 KiUserExceptionDispatcher
backtrace13 eip 0x008d296d (no symbol)
backtrace14 eip 0x008e561a (no symbol)
backtrace15 eip 0x008e5d10 (no symbol)
backtrace16 eip 0x008e6261 (no symbol)
backtrace17 eip 0x006e74cd (no symbol)
backtrace18 eip 0x006ec43e (no symbol)
backtrace19 eip 0x006f2294 (no symbol)
backtrace20 eip 0x00a46eba (no symbol)
backtrace21 eip 0x77714911 BaseThreadInitThunk
backtrace22 eip 0x77ade4b6 RtlInitializeExceptionChain
backtrace23 eip 0x77ade489 RtlInitializeExceptionChain
2008-09-10 15:21:24.872 'App' 1884 info CoreDump: Writing minidump to C:\ProgramData\VMware\VMware VirtualCenter\Logs\vpxd-2756-1884.dmp

Note: In Windows 2008, the vpxd.log file is located at C:\ProgramData\VMware\VMware VirtualCenter\Logs.

Resolution

This is known issue, This issue may be caused by VMware DRS.

To work around this issue, restart the VirtualCenter Server service and quickly disable and then re-enable DRS.

For more information, see Stopping, starting, or restarting vCenter services (1003895).

Warning: Disabling DRS removes all the resource pools in the cluster. If the cluster has resource pools configured, place the DRS cluster in manual mode.

Related Information

To be alerted when this article is updated, click the subscribe button  . For more information on KB subscription features, see the Knowledge Base Article FAQs: How to Subscribe to VMware Knowledge Base Articles (76417). The error Win32 exception: Access Violation can occur for many issues. For other issues that experience this error, see: VMware VirtualCenter Server service fails after upgrading to vCenter Server 4.1 in an environment configured with Nexus 1000v (1026009) Cold migrating a virtual machine fails with the dump file error: Win32 exception: Access Violation (0xc0000005) (1014778) VirtualCenter Server service fails frequently with a Win 32 Exception (1016837) VMware VirtualCenter Server service fails after upgrading to vCenter Server 4.1 (1026688)

Detectable by VMware SkylineTM

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End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

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