Loading

×Sorry to interrupt
This page has an error. You might just need to refresh it.
[NoErrorObjectAvailable] Uncaught ReferenceError: addCTracking is not defined
Failing descriptor: {markup://c:KM_ArticleThemeLayout}

Refresh

Cookie Preference Center

General Information on cookies

When you visit our website, we use cookies to ensure that we give you the best experience. This information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies by clicking on the different category headings to find out more and change your settings. However, blocking some types of cookies may impact your experience on the site and the services we are able to offer. Further information can be found in our

Cookie Policy.

Strictly Necessary

Strictly Necessary

Always Active

Strictly Necessary

Strictly necessary cookies are always enabled since they are essential for our website to function. They enable core functionality such as security, network management, and website accessibility. You can set your browser to block or alert you about these cookies, but this may affect how the website functions. For more information please visit www.aboutcookies.org or www.allaboutcookies.org.

Cookie Details‎

Performance

Performance

Performance

Performance cookies are used to analyze the user experience to improve our website by collecting and reporting information on how you use it. They allow us to know which pages are the most and least popular, see how visitors move around the site, optimize our website and make it easier to navigate.

Cookie Details‎

Please confirm your settings by refreshing the page.

Functional

Functional

Functional

Functional cookies help us keep track of your past browsing choices so we can improve usability and customize your experience. These cookies enable the website to remember your preferred settings, language preferences, location and other customizable elements such as font or text size. If you do not allow these cookies, then some or all of these services may not function properly.

Cookie Details‎

Advertising

Advertising

Advertising

Advertising cookies are used to send you relevant advertising and promotional information. They may be set through our site by third parties to build a profile of your interests and show you relevant advertisements on other sites. These cookies do not directly store personal information, but their function is based on uniquely identifying your browser and internet device.

Cookie Details‎

Advertising Cookies

Consent Leg.Interest

Select All Vendors

Select All Vendors

Select All Hosts

Select All

Clear Filters

Information storage and access

Apply

Confirm My Choices Reject All Allow All

My Subscriptions

Loading

Knowledge Base

VMware Smart Assurance NCM: How to create a Third Party Root Certificate for a remote Report Advisor Server? (501265)

Last Updated: 8/26/2020Categories: How toTotal Views: 2834Language:
English

Subscribe to get an email
newsletter with new updates

Please provide article feedback:

Symptoms

While loading the RA login page, below page with website's security certificate is launched.

In viewing the Certificate, it would appear as below, which is the default certificate of Network Configuration Manager.

Resolution

Follow the below steps to create Third party root certificate for a remote RA:

1. Log into the Report Advisor server with Admin or root privileges.
2. Execute: source /etc/voyence.conf
3. Download the attached ssl-utility.pl script designed for Report Advisor. Place it under $VOYENCE_HOME/tools/ssl/ssl-utility.pl in RA server. If no $VOYENCE_HOME/tools/ssl/ directory exists, create one.
4. Use the following steps to generate a Private Key and Certificate Signing Request (CSR).
Type the following command to change directories to [Product Directory]\tools\ssl, and then press Enter: (cd $VOYENCE_HOME\tools\ssl)
Type the following command, and press Enter: perl ssl-utility.pl  keygen
Follow the screen prompts. General security information about the location of the server, and the hostname; such as country, state, locality, and organization name would be asked to enter. Any field user do not want to complete can be left blank or enter a period (.) into that field.
The utility generates the following files:
- server.key   the private key
- server.csr   the certificate signing request (CSR)
5. Send the CSR file to your Certificate Authority (CA). The CA then returns the signed certificate.
6. Save this file to [Product Directory]\tools\ssl\.

Installing the private key and certificate

1. Log into the Application server as a user with admin or root privileges.
2. Execute: source /etc/voyence.conf
3. Change directories to $VOYENCE_HOME\tools\ssl, and then press Enter: cd $VOYENCE_HOME\tools\ssl
4. Type the following command and press Enter: perl ssl-utility.pl  install <private key file> <certificate file>
For example: perl ssl-utility.pl  install server.key certnew.cer
5. The installer prompts user to confirm whether to install the private key and certificate.
Type Y, and press Enter.
6. Partially through the certificate install, utility would prompt user to enter a password to protect the private key and Java keystore.
This password must be at least six characters.
Enter a password, and press Enter.
** NOTE: This is different than the bundle.p12 certificate on installation that requires 8 characters and one of them special.**
7. Once the utility completes, the NCM Tomcat services are restarted, and a message displays indicating the SSL configuration is complete.
8. Clear the cache on the Web browser that was connected to the RA server previously and launch RA.

Detectable by VMware SkylineTM

Actions

Copy

link to clipboard
copied!

Print

Language:
English

Attachments

ssl-utility.pl

Additional Resources

KB
•
End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

Result 1 of 1

Ask The Community

Get answers quickly from VMware experts in the community

Post Subject

CONTINUE IN COMMUNITIES

Related Products:

Related Versions:

VMware Smart Assurance - NCM

Take Our Survey

Support Assistant