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Knowledge Base

VMware Skyline Data Collection Examples (71071)

Last Updated: 3/15/2024Categories: InformationalTotal Views: 36120Language:
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Details

VMware Skyline, as part of the Customer Experience Improvement Program (CEIP), regularly collects technical information about our customer's use of VMware products for the purposes set forth below, such as to improve VMware products and services, and advise customers on how best to deploy and use our products and services. VMware has two levels of participation, Standard and Enhanced, under the Customer Experience Improvement Program. Additional data is collected under the Enhanced participation level, as noted below, enabling VMware to provide better support, both proactively and reactively. VMware Skyline participates in the Enhanced participation level of the Customer Experience Improvement Program.

Product usage data includes configuration data, feature usage data, performance data, and product logs. Such information is collected in association with customer identifying information (e.g. customer assigned license key(s), customer IDs, and entitlement account numbers relating to the customer. Skyline Log Assist streamlines the support log bundle generation and transfer process.

Customers enable the collection of product usage data through the installation of the Skyline Collector. The Skyline Collector is a virtual appliance that customers install within their environment. The Skyline Collector provides customers with the ability to manage data collection across multiple VMware products simultaneously to provide comprehensive coverage across the customer's product portfolio.

Visit the VMware Trust and Assurance website for more information about the Customer Experience Improvement Program. Details for how VMware uses product usage data is available on the Customer Experience Improvement Program website. Please see the VMware Skyline FAQ for additional answers to common customer questions.

IMPORTANT: The sample data shown is intended to illustrate the product usage data collected by Skyline. This illustration does not represent all data collected by Skyline.

Solution

VMware vSphere

vCenter Server Topology

VMware Skyline collects vCenter Server product usage data to provide an enhanced technical support experience. A full vCenter Server product usage data collection includes vCenter Server objects and data elements. The vCenter Server topology is collected via the vSphere API.

vCenter Server Topology Collection Interval

Collection Interval (Full)

Full product usage data is collected every 24 hours.

Collection Interval (changes)

Changes to product usage data is collected every 24 hours.

The following is an illustration of vCenter Server product usage data collected by VMware Skyline.

Note: The sample data shown is intended to illustrate the product usage data collected by Skyline. This illustration does not represent all product usage data collected by Skyline.

ESXi Hypervisor Product Usage Data Illustration

Property

Value

name

dell-esxi-01.company.com

id

host-35688

powerState

poweredOn

overallStatus

green

cpuModel

Intel(R) Xeon CPU E7-2870 @ 2.40 GHz

virtualNick-vmk0

10.10.100.101

nicType

management

uuid

1a10444a-1234-12a3-0000-12000000001e

vendor

Dell Inc.

model

PowerEdge R520

Virtual Machine Product Usage Data Illustration

Property

Value

name

app_vm_01

id

vm-12345

guestFullName

Other 2.6.x Linux (64-bit)

hostname

dell-esxi-01.company.com

ipAddress

192.168.100.123

toolsVersion

10305

guestState

running

macAddress

00:50:56:ab:a1:ef

network

VM Network

uuid

422f7566-4ded-f302-6b6a-71f1ffd82a60

Networking (Virtual Distributed Switch) Product Usage Data Illustration

Property

Value

name

Production Labs dvSwitch

id

dvs-17299

version

6.0.0

maxMtu

1500

uplinkPortName

managementUplink1
managementUplink2
generalUplink1
generalUplink2

numPorts

377

uplinkTeamingPolicy

loadbalance_srcid

Storage (Datastore) Product Usage Data Illustration

Property

Value

name

prod-ds-nfs-01

id

datastore-34567

majorVersion

5

version

5.81

blockSizeMb

1

type

VMFS

capacity

2684354560

freeSpace

2058354688

accessible

TRUE

congestionThresholdMode

automatic

vSphere Extended Host Information

VMware Skyline collects vSphere Extended Host Information to provide an enhanced technical support experience. Extended Host Information contains contains ESXi hypervisor host attributes.

vSphere Extended Host Information Collection Interval

Collection Interval

Every 24 hours.

The following are illustrations of vSphere Extended Host Information product usage data collected by VMware Skyline.

Note: The sample data shown is intended to illustrate the product usage data collected by Skyline. This illustration does not represent all product usage data collected by Skyline.

vSphere Extended Host Information Product Usage Data Illustration

Property

Value

source

ESX:e12a12ab-b987-400b-9f51-8a8ab20eee60

id

host-12345

Nic.MACAddress

50:a1:1b:56:21:31

Nic.LinkStatus

Up

NmpDevice.StorageArrayType

VMW_SATP_ALUA

VIBSummary.Name

vsanhealth

VIBSummary.Version

6.7.0-1.28.10290721

VIBSummary.AcceptanceLevel

VMwareCertified

NSX Data Center for vSphere (NSX-V)

NSX-V Topology

VMware Skyline collects NSX-V product usage data to provide an enhanced technical support experience.

NSX-V Topology Collection Interval

Collection Interval

Every 24 hours

The following are illustrations of NSX-V product usage data collected by VMware Skyline.

Note: The sample data shown is intended to illustrate the product usage data collected by Skyline. This illustration does not represent all product usage data collected by Skyline.

NSX-V Topology Data Illustration

Property

Value

hostname

nsx-manager-01

domainName

company.com

network.ipv4address

10.10.100.21
10.10.100.22

cluster.name

App-Cluster-1

scope.name

Company Production

scope.ObjectTypeName

Datacenter

Controller.name

nsx-controller-01

Controller.version

6.4.3.9852939

ControllerNodeStatus.ipaddress

10.10.100.121

Edge.name

nsx-edge-01

NSX Data Center (NSX-T)

NSX-T Topology

VMware Skyline collects NSX-T product usage data to provide an enhanced technical support experience.

NSX-T Topology Collection Interval

Collection Interval

Every 24 hours

The following are illustrations of NSX-T Topology product usage data collected by VMware Skyline.

Note: The sample data shown is intended to illustrate the product usage data collected by Skyline. This illustration does not represent all product usage data collected by Skyline.

NSX-T Topology Product Usage Data Illustration

Property

Value

LocalManagementNode.fqdn

nsxapp-01a.corp.local

LocalManagementNode.node_version

2.5.0.0.0.14390405

LocalManagementNode.ip_address

192.168.110.201

ComputeManager.id

89913026-7755-40fc-b38c-f81b01798f5d

EdgeTransportNode.display_name

edgenode-02a

EdgeTransportNode.default_gateway_addresses

192.168.110.1

EdgeTransportNode.mac

00:50:56:94:89:a9

HostTransportNode.display_name

esxcomp-01a.corp.local

ControllerNodeStatus.ipaddress

10.10.100.121

appProfiles.display_name

Application Server

VMware vSAN

VMware Skyline collects VMware vSAN product usage data to provide an enhanced technical support experience. VMware vSAN data is collected from vCenter Server. There is no additional endpoint required to collect vSAN Cluster Health Summary product usage data.

VMware vSAN Collection Interval

Collection Interval

vSAN Cluster Health Summary is collected every 24 hours.

The following are illustrations of VMware vSAN product usage data collected by VMware Skyline.

Note: The sample data shown is intended to illustrate the product usage data collected by Skyline. This illustration does not represent all product usage data collected by Skyline.

VMware vSAN (Cluster Health Summary) Product Usage Data Illustration

Property

Value

controller.diskMode

All Flash

fwVersion

QDV1DP15

driverName

nvme

driverVersion

1.2.2.27-1vmw.670.2.48.13006603

deviceDisplayName

Intel Corporation Express Flash NVMe 1.6TB 2.5 U.2 (P4600)

releaseName

ESXi 6.7 U2

clusterStatus.status

green

peerHealth.peer

10.10.200.101
10.10.200.102
10.10.200.103

host.hostname

dell-vsan-esxi-01.company.com

host.value

host-98765

host.ipSubnets

10.10.200.100/24

VMware Horizon

VMware Skyline collects Horizon 7 product usage data to provide an enhanced technical support experience.

Horizon Collection Interval

Collection Interval

Every 24 hours.

The following are illustrations of Horizon product usage data collected by VMware Skyline.

Note: The sample data shown is intended to illustrate the product usage data collected by Skyline. This illustration does not represent all product usage data collected by Skyline.

Horizon Product Usage Data Illustration

Property

Value

name

VDI-VIEW-CS1

version

7.6.0-9823717

externalPCoIPURL

10.20.30.40:4172

ipmode

IPv4

externalAppblastURL

https://vdi-view-cs1.company.com:8443

VirtualCenterInfo.serverName

VDI-VCENTER-01

VirtualCenterInfo.vcProvisioningLimit

20

VirtualCenterInfo.version

6.7.0

viewComposerHealthInfo.serverName

vdi-view-composer.company.com

Aria Operations Manager

VMware Skyline collects Aria Operations Manager product usage data to provide an enhanced technical support experience.

Aria Operations Manager Collection Interval

Collection Interval

Every 24 hours.

The following are illustrations of Aria Operations product usage data collected by VMware Skyline.

Note: The sample data shown is intended to illustrate the product usage data collected by Skyline. This illustration does not represent all product usage data collected by Skyline.

Aria Operations Product Usage Data Illustration

Property

Value

source

VROPS:vrops-01.company.com

releaseName

VMware Aria Operations Manager 8.12.0

id

vROpsInstance

version.major

1

version.minor

9

buildNumber

11287812

CustomerDatacenterResource.name

vRA-CDC-prod-vcenter

TIME_SERIES_DATA_RETENTION_IN_MONTHS

6

DYNAMIC_THRESHOLDING_ENABLED

true

CAPACITY_CALCULATION_ENABLED

true

VMware Cloud Foundation

VMware Skyline collects VMware Cloud Foundation product usage data to provide an enhanced technical support experience.

VMware Cloud Foundation Collection Interval

Collection Interval

Every 24 hours.

The following are illustrations of VMware Cloud Foundation product usage data collected by VMware Skyline.

Note: The sample data shown is intended to illustrate the product usage data collected by Skyline. This illustration does not represent all product usage data collected by Skyline.

VMware Cloud Foundation Product Usage Data Illustration

Property

Value

Vcenter.fqdn

vcsa-01a.corp.local

Vcenter.ipAddress

192.168.10.10

nsxtCluster.id:

a123bc45-6789-4a11-0b12-3abc45d6c7ab

NsxtCluster.vipFqdn

vcsa-01a-vip-nsx-mgmt

nsxtCluster.nodes.name

vcsa-01a-nsx-mgmt

SddcManager.backupsConfigured.Configured

true

SddcManager.backupsConfigured.server

192.168.10.11

SddcManager.version

4.1.0.0-16961769

Cluster.primaryDatastoreName

vcsa-01a-clu01-vsan01

Cluster.primaryDatastoreType

VSAN

Aria Automation

Aria Automation Topology
VMware Skyline collects Aria Automation  product usage data to provide an enhanced technical support experience.

Aria Automation Topology Collection Interval

Collection Interval

Every 24 hours

The following are illustrations of Aria Automation Information product usage data collected by VMware Skyline.

Note: The sample data shown is intended to illustrate the product usage data collected by Skyline. This illustration does not represent all product usage data collected by Skyline.

vRealize Automation Product Usage Data Illustration

Property

Value

versionDescription

""

@type

"Blueprint"

description

""

blueprintId

"e376946a-983a-4aa6-9d40-c4ec35e54666”

version

"5"

versionChangeLog

"RHEL8 Deployment”

orgId

"5a8ad7ad-a9a1-4ac0-9229-777855f93a9d"

content

“”

selfLink

"/blueprint/api/blueprints/e376946a-666a-4aa6-9d40-c4ec35e5449c/versions/5"

valid

true

createdAt

"2021-08-12T16:04:15.566830Z"

name

"Provision Virtual Server (Internal) "

id

"5"

@id

"Blueprint:e376946a-983a-4aa6-9d40-c4ec35e5449c/5:utsa-m1-vra01dev.vmware.com”

projectName

"VM Management"

projectId

"c5a68bd3-62d2-4869-9513-bfe392777471"

updatedAt

"2021-08-12T16:04:15.566830Z"

status

"VERSIONED"

Aria Suite LifeCycle Manager

Aria Suite LifeCycle Manager  Topology
VMware Skyline collects Aria Suite LifeCycle Manager product usage data to provide an enhanced technical support experience.

Aria Suite LifeCycle Manager Topology Collection Interval

Collection Interval

Every 24 hours

The following are illustrations of Aria Suite LifeCycle Manager Information product usage data collected by VMware Skyline.

Note: The sample data shown is intended to illustrate the product usage data collected by Skyline. This illustration does not represent all product usage data collected by Skyline.

Life Cycle Manager Product Usage Data Illustration

Property

Value

@type

"LcmInstance"

productBinaries

0

productVersion

"3.3.2"

productBinaryPath

"vidm.ova"

productBinaryType

"install"

productId

"vidm"

requestId

null

mappingType

"LOCAL"

removeBinary

null

componentName

"vidminstall"

productName

"VMware Identity Manager"

1

productVersion

"8.1.0"

productBinaryPath

"vra.ova"

productBinaryType

"install"

productId

"vra"

requestId

null

mappingType

"LOCAL"

removeBinary

null

componentName

"default"

productName

"vRealize Automation"

version

"8.4.0.7"

buildNumber

"17891079"

totalStorage

"118G"

storagePercentage

"53%"

availableSizeInBytes

"57229656064"

vendor

"VMware Inc."

patchVersion

""

availableStorage

"54G"

name

"VMware vRealize Suite Life Cycle Manager Appliance"

Detectable by VMware SkylineTM

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