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VMware Converter Agent fails to install due to a connection error (1001344)

Last Updated: 3/29/2017Categories: TroubleshootingTotal Views: 5296Language:
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Details

VMware Converter fails to locate a physical server or running virtual machine.

You are unable to establish a connection to the source system.

VMware Converter Agent does not install.

You receive one or more of these errors:

Failed to connect to \\<hostname>\pipe\vmware-ufad-p2v30-vmdb .
Reason: The network path was not found. . Error code: 53.

Error 1219: Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again.

Unknown error returned by VMware Converter Agent

P2VError UFAD_SYSTEM_ERROR(Internal Error)

Failed to connect

Giving up trying to connect

Failed to establish Vim connection to hostname.domain.com.
Vmacore::Exception: The requested name is valid, but no data of the requested type was found.

Image processing task has failed with MethodFault::Exception: sysimage.fault.IncompatibilityFault

ERROR: Unable to open file %s

[NFC ERROR] NfcNewAuthdConnectionEx: Failed to connect to peer. Error: Host address lookup for server hostname.domain.coml failed: The requested name is valid and was found in the database, but it does not have the correct associated data being resolved for

sysimage.fault.FileOpenError

Task failed: P2VError FILE_OPEN_FAILED

Unable to find server

Solution

If you receive any of these errors when trying to connect to a source system or install the Converter Agent, it is because VMware Converter is using an interprocess communication (IPC) named-pipe network connection with multiple sets of credentials between the local Windows Redirector and the remote host. Windows Redirector does not allow IPC connections with multiple credentials from the same user session.

Note: This restriction also applies to mapped network drives as they are also a type of named-pipe connection.

To ensure the Converter Agent connection succeeds, perform these steps on the source system that is to be converted and the system running VMware Converter (whether it be vCenter Server or a workstation):

Close any application views or Windows Explorer windows showing files, Active X components, or Microsoft Management Console (MMC) snap-ins in the server you are trying to convert.

Open a command prompt. For more information, see Opening a command or shell prompt (1003892).

Disconnect any mapped drives from the remote host by running this command:

net use \\<remote_hostname> * /delete

Open My Computer and check for any mapped network drives to the remote host. if you find any, disconnect them.

Log off from the server running VMware Converter and log on again to disconnect any open IPC named-pipe connections established by any remaining applications.

If issues with VMware Converter persist:

Restart the server running VMware Converter.

Restart the server running vCenter Server if you are using the vCenter Server Converter plug-in.

For more information, see Troubleshooting when VMware Converter fails to complete a conversion of a physical or virtual machine (1006284).

Additional Information
For translated versions of this article, see:

日本語: VMware Converter Agent のインストールが接続エラーで失敗する (2078882)

简体中文: 由于连接错误，无法安装 VMware Converter Agent (2061949)

Detectable by VMware SkylineTM

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Related Products:

VMware vCenter Converter Standalone

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Related Versions:

VMware vCenter Converter Standalone 6.x

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