Loading

×Sorry to interrupt
CSS Error

Refresh

Cookie Preference Center

General Information on cookies

When you visit our website, we use cookies to ensure that we give you the best experience. This information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies by clicking on the different category headings to find out more and change your settings. However, blocking some types of cookies may impact your experience on the site and the services we are able to offer. Further information can be found in our

Cookie Policy.

Strictly Necessary

Strictly Necessary

Always Active

Strictly Necessary

Strictly necessary cookies are always enabled since they are essential for our website to function. They enable core functionality such as security, network management, and website accessibility. You can set your browser to block or alert you about these cookies, but this may affect how the website functions. For more information please visit www.aboutcookies.org or www.allaboutcookies.org.

Cookie Details‎

Performance

Performance

Performance

Performance cookies are used to analyze the user experience to improve our website by collecting and reporting information on how you use it. They allow us to know which pages are the most and least popular, see how visitors move around the site, optimize our website and make it easier to navigate.

Cookie Details‎

Please confirm your settings by refreshing the page.

Functional

Functional

Functional

Functional cookies help us keep track of your past browsing choices so we can improve usability and customize your experience. These cookies enable the website to remember your preferred settings, language preferences, location and other customizable elements such as font or text size. If you do not allow these cookies, then some or all of these services may not function properly.

Cookie Details‎

Advertising

Advertising

Advertising

Advertising cookies are used to send you relevant advertising and promotional information. They may be set through our site by third parties to build a profile of your interests and show you relevant advertisements on other sites. These cookies do not directly store personal information, but their function is based on uniquely identifying your browser and internet device.

Cookie Details‎

Advertising Cookies

Consent Leg.Interest

Select All Vendors

Select All Vendors

Select All Hosts

Select All

Clear Filters

Information storage and access

Apply

Confirm My Choices Reject All Allow All

My Subscriptions

Loading

Knowledge Base

Upgrading virtual hardware in ESX 4.x may cause Windows 2008 disks to go offline (1013109)

Last Updated: 3/20/2024Categories: TroubleshootingTotal Views: 22891Language:
Chinese (Simplified)JapaneseEnglish

Subscribe to get an email
newsletter with new updates

Please provide article feedback:

Symptoms

Upgrading virtual hardware in ESX 4.x may cause Windows 2008 or Windows 2008 R2 disks to go offline.

Upgrading virtual hardware from version 4 to version 7 may cause Windows 2008 or Windows 2008 R2 disks to go offline.

Upgrading virtual hardware from version 7 to version 8 may cause Windows 2008 or Windows 2008 R2 disks to go offline.

Creating a new virtual machine on hardware version 7 may cause Windows 2008 or Windows 2008 R2 disks to go offline.

Windows Server 2008 Domain Controller virtual machines immediately experience a blue diagnostic screen on boot after the upgrade of virtual hardware.

The blue diagnostic screen contains the message:

0xC00002E2 The system could not find the file specified

Note: The first disk (C: drive) is not affected. Any additional disks may be affected and show marked as Offline within Disk Management.

Resolution

The default SAN Policy on Windows Enterprise is to not automount SAN disks, resulting in the disks being shown as offline. In comparison for Windows Standard Edition, the SAN Policy is online.

This can be resolved by changing the SAN Automount Policy on the system. See the Microsoft article Knowledge Base article 973834 to change the SAN Policy to online.

The SAN policy is defined within the VDS environment of the system and is represented by the following values:

VDS_SP_UNKNOWN = 0x0

VDS_SP_ONLINE = 0x1

VDS_SP_OFFLINE_SHARED = 0x2

VDS_SP_OFFLINE = 0x3

For more information, see http://msdn.microsoft.com/en-us/library/bb525577%28VS.85%29.aspx.

On Windows Server 2008 Enterprise and Windows Server 2008 Datacenter, the default SAN policy is VDS_SP_OFFLINE_SHARED. On all other Windows Server 2008 editions, the default SAN policy is VDS_SP_ONLINE.

To query current SAN policy from the command line, start DISKPART and issue a SAN command:

C:\>DISKPART.EXE
DISKPART> san
SAN Policy : Offline Shared

DISKPART> exit

The blue diagnostic screen occurs when you configure Active Directory to install logs on a second drive or partition and that partition is offline. To prevent the blue diagnostic screen, boot the virtual machine into Directory Services Restore Mode and set the disk online.

To set the disk to Online:

Log in to your system as an Administrator.

Click Computer Management > Storage > Disk Management.

Right-click the disk and choose Online.

Alternatively, you can also set the default SAN policy before the hardware upgrade. For more information, seeHow to change default SAN disk status from offline to online.

Note: The preceding link was correct as of January 8, 2013. If you find the link is broken, provide feedback and a VMware employee will update the link.

Related Information

ESX 4.x で仮想ハードウェアをアップグレードすると、Windows 2008 のディスクがオフラインになる場合がある
在 ESX 4.x 中升级虚拟硬件可能导致 Windows 2008 磁盘脱机

Detectable by VMware SkylineTM

Actions

Copy

link to clipboard
copied!

Print

Language:
Chinese (Simplified)JapaneseEnglish

Attachments

Additional Resources

KB
•
End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

KB
•
Download and Install VMware Fusion (2014097)

Results 1-2 of 2

Ask The Community

Get answers quickly from VMware experts in the community

Post Subject

CONTINUE IN COMMUNITIES

Related Products:

VMware vSphere ESXi

VMware ESX Server

Related Versions:

VMware vSphere ESXi 5.0

VMware ESXi 4.1.x Installable

VMware ESXi 4.1.x Embedded

VMware ESXi 4.0.x Installable

VMware ESXi 4.0.x Embedded

VMware ESX 4.1.x

VMware ESX 4.0.x

Take Our Survey

Support Assistant