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Understanding Activity Statement on Cloud Services Portal(CSP) (50936)

Last Updated: 7/22/2022Categories: How toTotal Views: 4739Language:
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Purpose

This article explains a Customer Activity Statement and provides information on the billing cycle for subscription services. These bills are an estimation and are not invoices.

Activity Statement is a monthly summary of all services consumed in the billing period. It also provides a summary of payments made against charges. An org owner can view detailed information about all services consumed by organization during a given billing period in the Activity Statement for that billing period. It is not an Invoice.

Resolution

Billing cycle

VMware Cloud on AWS will meter and bill customers based on service consumption. The service available under VMware Cloud on AWS terms of service (ToS) and is fully supported by VMware’s Global Shared Services (GSS) team

For customers served directly by VMware, your monthly statement is a summary of your ORG’s billing activity for the entire month. This will be available to view within 4 days of your billing date from the date you sign up

Metered items on your statement are reflected one month in arrears

Non-host SKU’s (IP address, Direct connect egress, Data Transfer etc) is calculated per calendar month. As a result, any unbilled usage during your current billing period falling into the subsequent calendar month will appear in your next month’s billing statement

How will I be charged for the service?

The service is delivered, sold and supported by VMware and user will be charged directly by VMware. Single bill includes the total charges for using the service, including the VMware SDDC software and the underlying AWS resources. Note that for any AWS resources directly provisioned using an AWS console or AWS API (i.e., without using VMware management, APIs or orchestration tools), user will be billed directly through their AWS account.

In On-Demand user pays only for what is used and for the duration used. User has the flexibility to scale up or down without long-term commitments. With the on-demand consumption model, user pays for each hour that the host is active in the account.

What's Included in the Activity Statement?

Each Activity Statement provides a summary and detailed breakdown for all service charges accrued in the billing period, and the payments made against the service charges

Billing Period Summary

The Billing Period Summary is an overview of the total charges, credits, discounts, adjustments, and payments for the billing period. The Balance amount shows unpaid charges for the current period, while the Outstanding Balance shows the balance from the previous billing period if that is unpaid.

Note: Payments made after the statement generation date of the Activity Statement are not reflected in it.

Charges Breakdown

The Charges Breakdown section provides a visual pie chart representation of the charges accrued for each service in your organization. The amount shown for each service is the net amount of any charges after deduction of all discounts, promotions, and adjustments.

Charges History

If your organization has incurred charges for more than one billing period, the Charges History section displays a line graph with a history of charges by service for up to 12 months. The amount shown for each service is the net amount of any charges after deduction of all discounts, promotions, and adjustments.

Service Charges

The Service Charges includes charges and credits incurred within the billing period, and any payments applied against those charges. The credits cover all discounts, promotions, and adjustments made per service and appear with a minus sign in front of the amount. Service charges can be for services with term commitments, services used on-demand, and additional charges related to service usage.

On-Demand Details

All charges for on-demand services used by your organization are reflected in the On-demand Details section. Charges are incurred only if your organization used on-demand services and only for the time they were used.

Other Charges Details

Any additional charges incurred by your organization

How to access the Activity Statement?

Login to CSP

Ensure correct Org is selected

Click on Billing & Subscription Tab > Invoices and Statements. Please note, Invoices & Statements Tab which will display the last 12 months of available activity statement

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