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Knowledge Base

Unable to set email triggers for default alarms related to "Exhaustion" in vCenter 6.7 (67216)

Last Updated: 2/27/2024Categories: TroubleshootingTotal Views: 3519Language:
English

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Symptoms

Unable to configure email alert for pre-defined default alarms in vCenter

When trying to add an Action on "xxx Exhaustion on xxx" it is showing error

HTML5 client just keeps loading if we click on edit for any of the pre-defined alarms

Web-client gives an error stack when you try to add an email trigger

Error:
An internal error has occurred - Error #1034.
Reloading the client is recommended, so as to clear any problems left by this error.
Click Yes to reload the vSphere Web Client?

Error Stack
---------------------
TypeError: Error #1034
at com.vmware.opsmgmt.client.views.alarms.definition.wizard::ActionsPageMediator/saveActions()
at com.vmware.opsmgmt.client.views.alarms.definition.wizard::ActionsPageMediator/addItem()
at com.vmware.opsmgmt.client.views.alarms.definition.wizard::ActionsPageMediator/onToolbarButtonClick()
at flash.events::EventDispatcher/dispatchEvent()
at mx.core::UIComponent/dispatchEvent()
at com.vmware.widgets.controls.advancedDataGridExClasses::ToolContainer/onComponentClick()

We see these messages in the Flex client logs

[2019-01-29T10:31:51.130+09:00] [INFO ] http-nio-9090-exec-5 70005826 100114 200017 org.springframework.flex.servlet.MessageBrokerHandlerAdapter Channel endpoint amf received request.
[2019-01-29T10:31:51.131+09:00] [ERROR] http-nio-9090-exec-5 70005826 100114 200017 com.vmware.vise.util.logging.LogServiceImpl [Flex|AppErrorHandler]Error #1034
TypeError: Error #1034
at com.vmware.opsmgmt.client.views.alarms.definition.wizard::ActionsPageMediator/saveActions()
at com.vmware.opsmgmt.client.views.alarms.definition.wizard::ActionsPageMediator/addItem()
at com.vmware.opsmgmt.client.views.alarms.definition.wizard::ActionsPageMediator/onToolbarButtonClick()
at flash.events::EventDispatcher/dispatchEvent()
at mx.core::UIComponent/dispatchEvent()
at com.vmware.widgets.controls.advancedDataGridExClasses::ToolContainer/onComponentClick()
[2019-01-29T10:32:34.192+09:00] [INFO ] health-status-52 com.vmware.vise.vim.cm.healthstatus.AppServerHealthService Memory usage: used=550,061,904; max=870,842,368; percentage=63.16434801665507%. Status: GREEN
no errors in the HTML5 client logs as it try to keep load.

Note: Date & time from logs will vary.

You may witness the same error message when you configuring an alarm for below

1.Memory Exhaustion
2.CPU Exhaustion
3.SEAT Disk Exhaustion
4.Core and Inventory Disk Exhaustion
5.Root Disk Exhaustion
6.Boot Disk Exhaustion
7.Autodeply Disk Exhaustion
8.Diagnostics Disk Exhaustion
9.Image Bulder Disk Exhaustion
10.Log Disk Exhaustion
11.ESXI Dump Collector Disk Exhaustion
12.Update Manager Disk

Resolution

This issue is resolved in VMware vCenter 6.7 U2.

Workaround

You can re-create the alarm and you will not see this issue.

Detectable by VMware SkylineTM

Actions

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Language:
English

Attachments

Additional Resources

KB
•
End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

KB
•
Download and Install VMware Fusion (2014097)

KB
•
使用不受支持的 Web 浏览器连接到 vSphere Web Client 会显示错误消息，提示您使用的 Web 浏览器版本不受支持 (2109553)

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