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Knowledge Base

Unable to search for users in Enterprise PKS Harbor when there are more than 500 users added (75674)

Last Updated: 10/31/2019Categories: TroubleshootingTotal Views: 3607Language:
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Symptoms

Unable to search for some users in Enterprise PKS Harbor, hence there is no ability to make the user an admin from Harbor GUI

Issue is seen when there are more than 500 users added to Harbor

You can login to Harbor with the same user without any issue

Impact / Risks

Unable to search and find some users when there is more than 500 users

Resolution

This is a known issue with Enterprise PKS Harbor version v1.7 and v1.8, currently there is no resolution.

Workaround

As a workaround, if you want to make any user as admin, the following workaround can be use to manually update the admin flag in the Harbor database.

Note: Editing the database directly can have catastrophic effects if mistakes are made. Ensure there is a backup or a snapshot of the Harbor VM prior to proceeding.

SSH into the Harbor VM by executing a command similar to the following:

bosh -d harbor-container-registry-93fc2d7cf1ddf030f706 ssh

Note: replace the deployment ID value with the correct one returned by the bosh deployments command.

Switch to the root user account by issuing the sudo -i command.

Set the docker environment alias by running the following command:

alias docker='/var/vcap/packages/docker/bin/docker -H unix:///var/vcap/sys/run/docker/dockerd.sock'

Login to the harbor-db container by running the following command:

docker exec -it harbor-db bash

Connect to the database by running  the following commands:

psql -U postgres -d registry

Run the a command similar to the following to get the user id for the affected user by running

select user_id,username from harbor_user where username like 'rka%';

Notes: Replace rka with the first few characters of the username you are searching for. You will see output similar to the following:

user_id | username
---------+----------
572 | rkadmin

Note: Make a note of the user_id value as it will be used in the next step.

Issue a command similar to the following to make the user an admin user:

update harbor_user set sysadmin_flag='t' where user_id = '572'

Note: Replace 572 with the value returned for user_id in Step 6.

Type \q to exit the psql utility. Type exit three times to completely log out of the Harbor VM.

Detectable by VMware SkylineTM

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