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Knowledge Base

Unable to open the console of a remote running virtual machine in VMware Workstation server and fails with error (51073)

Last Updated: 9/25/2018Categories: TroubleshootingTotal Views: 3505Language:
English

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Symptoms

When user connects to Workstation server and open the console of a remote running virtual machine, you may see an error similar to:

“Unable to connect to the MKS: Login (username/password) incorrect”.

Cause

This issue occurs because authd port in %PROGRAMDATA%\VMware\VMware Workstation\config.ini is not the same as the port that vmware-authd.exe is actually listening on. The issue is likely to occur after VMware Workstation is upgraded.

Resolution

Currently, there is no resolution.

Workaround

To work around this issue:

Check the below parameters in %PROGRAMDATA%\VMware\VMware Workstation\config.ini on the host that is running Workstation server:

authd.client.port = "##"

Check the ports that vmware-authd process is listening on:

Open Performance monitor > Network > Listening Ports on host that is running Workstation Server

Find vmware-authd.exe process

Check the port that this process is listening on.

If above two ports are not the same, please change the port number in step 1 to the one in step 2.

Detectable by VMware SkylineTM

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vRO 控制中心出现错误“由于未应用配置更改，需要重新启动服务器” (2151288)

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VMware Workstation Pro 15.x (Windows)

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