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Knowledge Base

Unable to commit virtual machine snapshots because another task is in progress (1010310)

Last Updated: 2/12/2017Categories: TroubleshootingTotal Views: 49934Language:
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Symptoms

You are unable to commit the snapshots even if the virtual machine is off

The CID chain is not broken and there are no files missing

You may see these messages in the /var/log/vmkernel.log file:

Apr 26 20:43:12 esesx1 vmkernel: 41:00:03:12.522 cpu6:1040)Cow: 4464: Setting freeSector to 84991. bad root entries = 0, bad leaf entry = 0
Apr 26 20:43:17 esesx1 vmkernel: 41:00:03:17.253 cpu6:1040)DevFS: 2222: Unable to find device: 4a750-ESFILE-000003-delta.vmdk
Apr 26 20:43:17 esesx1 vmkernel: 41:00:03:17.253 cpu0:1024)VMNIX: VMKFS: 1129: ESFILE-000003-delta.vmdk (304976), status -9
Apr 26 20:43:17 esesx1 vmkernel: 41:00:03:17.253 cpu0:1024)VMNIX: VMKFS: 1129: ESFILE-flat.vmdk (313167), status -9
Apr 26 20:43:56 esesx1 vmkernel: 41:00:03:56.275 cpu7:1040)Config: 416: "HostLocalSwapDirEnabled" = 1, Old Value: 1, (Status:0x0)
Apr 26 20:45:15 esesx1 vmkernel: 41:00:05:15.434 cpu1:1040)DevFS: 2222: Unable to find device: 24752-ESFILE-000002-delta.vmdk
Apr 26 20:45:15 esesx1 vmkernel: 41:00:05:15.435 cpu0:1024)VMNIX: VMKFS: 1129: ESFILE-000002-delta.vmdk (149330), status -9
Apr 26 20:45:15 esesx1 vmkernel: 41:00:05:15.435 cpu0:1024)VMNIX: VMKFS: 1129: ESFILE-flat.vmdk (182097), status -9
Apr 26 20:46:10 esesx1 vmkernel: 41:00:06:10.651 cpu2:1138)World: vm 2539: 900: Starting world vmm0:ESMAP2 with flags 8
Apr 26 20:46:10 esesx1 vmkernel: 41:00:06:10.651 cpu2:1138)Sched: vm 2539: 5333: adding 'vmm0:ESMAP2': group 'host/user': cpu: shares=-3 min=0 minLimit=-1 max=-1

You may see these messages in the /var/log/vmware/hostd.log file:

[2009-04-26 21:23:34.521 'BaseLibs' 93047728 info] SNAPSHOT: Consolidating from '/vmfs/volumes/499b10c0-cc7aeb7a-0665-001a4bfe2edf/ESFILE/ESFILE_1-000013.vmdk' to '/vmfs/volumes/49703b96-89d28c54-4f8d-001a4bfe6fc5/ESFILE/ESFILE_1.vmdk'.
[2009-04-26 21:23:34.528 'BaseLibs' 93047728 info] DISKLIB-VMFS : "/vmfs/volumes/49703b96-89d28c54-4f8d-001a4bfe6fc5/ESFILE/ESFILE_1-flat.vmdk" : failed to open (1048585): AIOMgr_Open failed. Type 3
[2009-04-26 21:23:34.528 'BaseLibs' 93047728 info] DISKLIB-DSCPTR: Failed to open extents for descriptor file in normal mode
[2009-04-26 21:23:34.528 'BaseLibs' 93047728 info] DISKLIB-LINK : "/vmfs/volumes/49703b96-89d28c54-4f8d-001a4bfe6fc5/ESFILE/ESFILE_1.vmdk" : failed to open (Device or resource busy).
[2009-04-26 21:23:34.528 'BaseLibs' 93047728 info] DISKLIB-CHAIN : "/vmfs/volumes/49703b96-89d28c54-4f8d-001a4bfe6fc5/ESFILE/ESFILE_1.vmdk" : failed to open (Device or resource busy).
[2009-04-26 21:23:34.528 'BaseLibs' 93047728 info] DISKLIB-LIB : Failed to open '/vmfs/volumes/49703b96-89d28c54-4f8d-001a4bfe6fc5/ESFILE/ESFILE_1.vmdk' with flags 0x18 (Device or resource busy).
[2009-04-26 21:23:34.528 'BaseLibs' 93047728 info] SNAPSHOT: SnapshotCombineDisks failed: 5
[2009-04-26 21:23:34.528 'BaseLibs' 93047728 info] SNAPSHOT: SnapshotConsolidate failed 5
[2009-04-26 21:23:34.528 'BaseLibs' 93047728 info] SNAPSHOT: Consolidate failed 5
[2009-04-26 21:23:34.529 'BaseLibs' 93047728 info] Foundry operation failed with system error: Device or resource busy (16), translated to 5
[2009-04-26 21:23:34.575 'vm:/vmfs/volumes/499b10c0-cc7aeb7a-0665-001a4bfe2edf/ESFILE/ESFILE.vmx' 19753904 warning] Failed toconsolidate disks after removing all snapshots: This function cannot be performed because the handle is executing another function

If you power on the virtual machine, you receive the message indicating that the .vmdk file is busy

The virtual machine does not power on

Cloning the virtual disks of the virtual machine fails with this error:

DISKLIB-DSCPTR: Failed to open extents for descriptor file in normal mode

There are no VMkernel related processes running on the virtual machine. You can determine this by running the command:

# grep -i VMNAME /proc/vmware/vm/*/names

There are no pending tasks for the virtual machines on the ESX host. To check for pending tasks:

Connect to the ESX host using the vSphere Client.

Choose the virtual machine, click the Tasks and Events tab.

You may see these processes in the Service Console for the virtual machine:

# ps auxwww | grep -i VMNAME
root 10539 1.6 0.1 2912 1188 pts/0 S Apr23 73:20 /tmp/.vzbin/da86968d-a5ef-4b66-b875-dbbee72ae8ad/63869377-d35e-4f08-90e0-da9982570f67.bin -r /dev/stdout /vmfs/volumes/R5DATA2/ESFILE/ESFILE_1-flat.vmdk /vmfs/volumes/R5DATA2/ESFILE/.ESFILE_1.vmdk.97cb6ac98a1d4558b9590548a96248d7.new.sig

root 10540 1.0 0.1 2788 1188 pts/0 S Apr23 45:30 /tmp/.vzbin/da86968d-a5ef-4b66-b875-dbbee72ae8ad/939bf818-d213-4817-adae-64fe0911f521.bin /vmfs/volumes/R5DATA2/ESFILE/.ESFILE_1.vmdk.97cb6ac98a1d4558b9590548a96248d7.last.sig /dev/stdin /dev/stdout

root 10542 0.1 0.2 3704 1812 pts/0 S Apr23 6:10 ssh -o StrictHostKeyChecking no -p 22 -l

root esesxdr1.es.inet cat | /tmp/.vzbin/da86968d-a5ef-4b66-b875-dbbee72ae8ad/be02b66b-dca4-4a38-a352-aca0f78b049e.bin -c -d | /tmp/.vzbin/da86968d-a5ef-4b66-b875-dbbee72ae8ad/1d12a227-2374-4575-acdb-700d051c9fc9.bin --notruncate --status /dev/null --buffersizeMB 8 /dev/stdin /dev/stdout | /tmp/.vzbin/da86968d-a5ef-4b66-b875-dbbee72ae8ad/6839b7cd-e916-4ff2-976a-ec9a9f3d5af4.bin /dev/stdin /tmp/5f11fff2-e66b-4571-8ee2-45da738c8eb9 /dev/stdout | /tmp/.vzbin/da86968d-a5ef-4b66-b875-dbbee72ae8ad/02c99853-40d3-4a60-89d8-7c7caeb75185.bin /vmfs/volumes/VMFS1/ESFILE/ESFILE_1-flat.vmdk /dev/stdin /vmfs/volumes/VMFS1/ESFILE/.ESFILE_1.vmdk.97cb6ac98a1d4558b9590548a96248d7.new.sig
/vmfs/volumes/VMFS1/ESFILE/.ESFILE_1.vmdk.97cb6ac98a1d4558b9590548a96248d7.delta

Resolution

This issue may occur if the processes related to your backup utility from the original snapshot remains on the system.

To resolve this issue stop the processes from the backup utility:

Stop the backup service on the backup server and restart the backup server if necessary.

From the service console, verify that there are no backup processes running. For more information, see Powering off an unresponsive virtual machine on an ESX host (1004340) or Powering off a virtual machine on an ESXi host (1014165).

Commit a new snapshot. For more infromation, see the Basic System Administration guide.

Note: If the snapshots were created by VMware Consolidated Backup and if no backup operations are in progress, run this command from the VMware Consolidated Backup proxy to stop all services:

C:\Program Files\VMware\VMware Consolidated Backup Framework\vcbCleanup.bat

Related Information

For related information, see:

Understanding virtual machine snapshots in VMware ESX (1015180)

Location of log files for VMware products (1021806)

別のタスクが進行中であるため、仮想マシンのスナップショットをコミットできない
无法提交虚拟机快照，因为正在进行其他任务

Detectable by VMware SkylineTM

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