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Knowledge Base

Troubleshooting an Exception: Assert Failed error (1005884)

Last Updated: 3/20/2024Categories: Total Views: 4922Language:
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Symptoms

Unable to connect the ESX Server host in the VirtualCenter

Cannot connect to the host directly with VI Client either

Hostd.log file contains an assertion failure similar to:

Exception: Assert Failed: "statId != StatsStore::InvalidStatId" @ /build/mts/release/bora-68276/bora/vim/hostd/statssvc/statsDepot.cpp:548
[2007-12-19 21:07:00.282 'App' 4158585744 error] Backtrace:
[00] eip 0x66bdf8d Vmacore::System::BacktracePosix::BacktracePosix()
[01] eip 0x6528e3b Vmacore::System::SystemFactoryImpl::CreateBacktrace(Vmacore::Ref<Vmacore::System::Backtrace>&)
[02] eip 0x64bc958 Vmacore::Throwable::Throwable(std::string const&)
[03] eip 0x64bc9ce Vmacore::PanicExit(std::string const&)
[04] eip 0x64bcc2b Vmacore::RunTimeFailure(char const*, char const*, char const*, int, int)
[05] eip 0x897a652 /usr/lib/vmware/bin/vmware-hostd [0x897a652]
[06] eip 0x89425fd /usr/lib/vmware/bin/vmware-hostd [0x89425fd]
[07] eip 0x89428d2 /usr/lib/vmware/bin/vmware-hostd [0x89428d2]
[08] eip 0x66caa00 Vmacore::System::ThreadPoolPosix::RunWorkerThread()
[09] eip 0x66c36ce Vmacore::System::ThreadPosixPrivate::ThreadBegin(void*)
[10] eip 0x52a2db /lib/libpthread.so.0 [0x52a2db]
[11] eip 0x46f14e clone

Purpose

When the hostd process encountered unexpected data in a file structure it was asserting.

Handling of this type of situation has been improved in the code.

Resolution

Note: Before you begin, refer to Restarting the Management agents on an ESX Server (1003490) for important information on restarting the mgmt-vmware service.

To work around this problem:

Log in as root to the ESX Server with SSH.

Remove the entire /var/lib/vmware/hostd/stats directory with the following command:

rm -fr /var/lib/vmware/hostd/stats

Restart the management agents. For more information, see Restarting the Management agents on an ESX Server (1003490).

Detectable by VMware SkylineTM

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End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

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Download and Install VMware Fusion (2014097)

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Downloading and Installing the standalone VMware Remote Console (VMRC) in vSphere (2091284)

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Related Products:

VMware VirtualCenter

VMware ESX Server

Related Versions:

VMware ESX Server 3.5.x

VMware ESX Server 2.5.x

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