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Knowledge Base

Troubleshooting Migration compatibility error: Currently connected network interface uses network, which is configured for different offload or security policies (1003834)

Last Updated: 4/13/2017Categories: Total Views: 111061Language:
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Learn how VMware Skyline Advisor and Skyline Health Diagnostics work together to provide proactive intelligence and self-service log analysis.

Use Skyline Advisor to avoid issues before they occur across VCF, vSphere, vSAN, NSX, vROps & Horizon. Skyline Findings are based on top KBs, VMSAs/CVEs and design best practices.

Use Skyline Health Diagnostics to root cause vSphere & vSAN logs when an issue occurs. Skyline Health Diagnostic Findings are based on top KBs and VMSA/CVEs. You can use the Skyline Health Diagnostics tool in online or offline mode.

If you require additional help from technical support, please use Skyline Advisor to initiate a Log Assist to reduce time to upload logs. TSEs can also initiate logs to reduce effort.

Symptoms

When performing a vMotion migration, you see this compatibility error:

Unable to migrate from <source server> to <destination server>: Currently connected network interface '<device>' uses network '<network>', which is configured for different offload or security policies on the destination host than on the source host.

Resolution

Overview

This unable to migrate error indicates that the source and destination servers have different security or offload settings configured on the virtual switch or portgroup that the virtual machine is connected to.

The security and offload settings between virtual switches need to be the same to ensure that the functionality of the virtual machines is not affected upon migration.

Workaround

To workaround this issue, perform one of the following actions:

Check the properties of the virtual switch and/or portgroups between the source and destination servers. Ensure there are no differences between the settings on the Security tab, and the Traffic Shaping tab between the hosts.

Log in to the vCenter Server that is managing the cluster in which your virtual desktops reside.

Identify the hosts where your virtual desktops reside.

Click each host and go to the Configuration section.

Click the Networking subsection.

Locate the virtual switch where your virtual desktops reside.

Click Properties on that virtual switch.

Select the base virtual switch name, such as vSwitch0, and click Edit.

Review the settings in the Security tab and the Traffic Shaping tab between the hosts.

Power down the virtual machine and perform a cold migration of the virtual machine.

Related Information

移行の互換性のエラー「現在接続しているネットワーク インターフェイスが使用するネットワークは、異なるオフロードやセキュリティ ポリシー向けに構成されています」のトラブルシューティング

Detectable by VMware SkylineTM

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