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Knowledge Base

The vCloud Availability plug-in is missing from the main menu of the vCloud Director Tenant Portal (77180)

Last Updated: 2/17/2020Categories: TroubleshootingTotal Views: 3527Language:
Chinese (Simplified)JapaneseEnglish

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Symptoms

The Availability option is missing from the main menu (☰) of the vCloud Director Tenant Portal.

The Availability option is visible and working as expected in the vCloud Director Provider Portal.

Cause

This issue can occur when vCloud Director fails to publish the vCloud Availability plug-in for use with Tenant Organizations.

Resolution

To resolve this issue, manually publish the vCloud Availability plug-in to affected tenant's Organizations.

From vCloud Director 9.7 onwards this can be performed from the vCloud Director Provider Portal. For more information, see the Publish or Unpublish a Plug-in from an Organization section of the vCloud Director documentation .

In older releases of vCloud Director, this must be performed via the vCloud Director API.

Create a vCloud Director API session.

For more information, see the Create a vCloud API Session section of the vCloud API Programming Guide for Service Providers.

Get a list of the UI extensions registered in vCloud Director:

GET https://vcd-fqdn/cloudapi/extensions/ui
Header:
Accept:application/json
Example Response:
[
{
"pluginName": "vCloud Availability",
"vendor": "VMware",
"description": "VMware vCloud® Availability™",
"version": "3.0.5",
"license": "Copyright (C) VMware 2019.  All rights reserved.",
"link": "https://xxx.xxx.xx.xxx:443 or 8048",
"tenant_scoped": true,
"provider_scoped": true,
"enabled": true,
"id": "urn:vcloud:uiPlugin:5b1f19af-cbed-4062-90c0-fc4a69ce3d2b",
"plugin_status": "ready",
"resourcePath": "https://vcd-fqdn/tenant/System/uiPlugins/5b1f19af-cbed-4062-90c0-fc4a69ce3d2b/487e2f7f-2283-4bca-bb1f-745018510bb6"
}
]

Take note of the plug-in ID for the vCloud Availability plug-in from the previous API call.

List the Organizations that the vCloud Availability plug-in is published to:

GET https://vcd-fqdn/cloudapi/extensions/ui/urn:vcloud:uiPlugin:5b1f19af-cbed-4062-90c0-fc4a69ce3d2b/tenants
Header:
Accept:application/json
Example Response:

[
{
"name": "org1",
"id": "urn:vcloud:org:07abc8c3-d138-4294-a3ff-5fa059731e12"
}
]
Note: This will display the list of tenants for whom the vCloud Availability plug-in is explicitly published, however some of them might not be showing the Availability option in their Tenant Portal main menu.

If the Organization required is not listed, get the name and UUID with the API call:

GET https://vcd/api/query?type=organization&format=references
Header:
Accept:application/*+xml;version=xx.x
Example Response:
<OrgReference href="https://vcd-fqdn/api/org/7e0550d3-8d4d-4cba-9352-455054ffa0b5" id="urn:vcloud:org:7e0550d3-8d4d-4cba-9352-455054ffa0b5" name="org2" type="application/vnd.vmware.vcloud.org+xml"/>

Publish the vCloud Availability to the organization whose Tenant Portal is missing the plug-in:

POST https://vcd-fqdn/cloudapi/extensions/ui/urn:vcloud:uiPlugin:5b1f19af-cbed-4062-90c0-fc4a69ce3d2b/tenants/publish
Headers:
Accept:application/json
Content-Type:application/json
Example Body:
[
{
"name": "org2",
"id": "urn:vcloud:org:7e0550d3-8d4d-4cba-9352-455054ffa0b5"
}
]

Alternatively, you can publish the plug-in to the all tenant Organizations with the API call:

POST https://vcd-fqdn/cloudapi/extensions/ui/urn:vcloud:uiPlugin:5b1f19af-cbed-4062-90c0-fc4a69ce3d2b/tenants/publishAll
Header:
Accept:application/json

Related Information

For more information, see Managing access to the VMware vCloud Availability for Cloud-to-Cloud Plugin to vCloud Director 9.5.

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Attachments

Additional Resources

KB
•
通过从内容库部署虚拟机，UI 上显示的自定义规范适用于其他 vCenter Server (77172)

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割り当てプール組織仮想データセンターの弾性化を無効にできない。PVDC のプライマリ クラスタがすべての割り当てプール組織仮想データセンターに対応できない (77177)

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•
Horizon Cloud Service on Microsoft Azure での Microsoft Azure リージョン (77121)

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Related Products:

VMware vCloud Availability

VMware Cloud Director for Service Provider

VMware Cloud Director

Related Versions:

VMware vCloud Availability 3.5.x

VMware vCloud Availability 3.0.x

VMware Cloud Director for Service Provider 9.x

VMware Cloud Director for Service Provider 10.x

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