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Knowledge Base

The VMware Tools installer fails to install Network Introspection driver (56515)

Last Updated: 12/28/2020Categories: TroubleshootingTotal Views: 7261Language:
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Symptoms

Complete Installation option is chosen while installing VMware Tools,

The installer fails to install vnetFlt driver.

The installation fails with the error:

Setup failed to install the Network Introspection TDI driver automatically. This driver will have to be installed manually

Network Introspection driver is not installed in the virtual machine.

All functions provided by that driver will not be available.

You see error messages in VMINST and VMMSI log files of the tools installer.

Resolution

This is a known issue in:

VMware Tools 10.2.x with Windows Vista and Server 2008 version.

VMware Tools 10.3.0 with Windows Vista SP2 and Server 2008 SP2 Version.

Workaround

Instead of performing the full installation, do the default typical installation.

Connect the virtual machine to the public network.

Ensure that the Microsoft updates are installed and root certificates are updated.

Detectable by VMware SkylineTM

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