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Knowledge Base

The VMware Cloud Foundation 2.2 health check reports the Uplink port connection status as RED when a custom L3 uplink configuration is used. (55666)

Last Updated: 5/24/2018Categories: PatchTotal Views: 2345Language:
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Symptoms

When running the /opt/vmware/sddc-support/sos --health-check command, you see output similar to the following under the Network section:

+-----+----------------------+-----------------------------------------------------------------------------------+-------+
| SL# |         Area         |                                       Title                                       | State |
|     |                      |                           Uplink port connection status                           |  RED  |
|     |                      |  VI : VMW-WLD1 : VLAN 3091 tagging status for network type EXTERNAL_CONNECTION    |  RED  |

Note: The preceding excerpts are only examples. Environmental variables may vary depending on your environment.

A custom L3 uplink configuration has been manually deployed on the TOR switches.

Cause

When a custom L3 uplink configuration is used, the sos utility is unable to accurately report on the health of the uplink configuration.

Resolution

To resolve this issue, use the following steps to update the sos utility.

Download the attached 55666_sos-2.2.1-8598083.noarch.zip file.

Use a file transfer utility to copy the 55666_sos-2.2.1-8598083.noarch.zip to the /tmp folder on the SDDC Manager Controller virtual machine.

Log in to the SDDC Manager controller virtual machine as the root user.

Issue the following command to extract the contents of the /tmp/55666_sos-2.2.1-8598083.noarch.zip file:

unzip -d /tmp/ /tmp/55666_sos-2.2.1-8598083.noarch.zip

Issue the following command to install the updated sos utility:

rpm -Uhv /tmp/sddc-support-2.2.1-8598083.noarch.rpm

Note: You will see output similar to the following:

Updating / installing...
1:sddc-support-2.2.1-8598083       ################################# [ 50%]
Removed symlink /etc/systemd/system/multi-user.target.wants/sosrest.service.
/opt/vmware/sddc-support /
Start compiling all py files ...
[Wed May 23 16:53:43 UTC 2018]
Listing framework ...
Compiling framework/__init__.py ...
<output truncated for brevity>
Removing all py files ...
DONE
/
Created symlink from /etc/systemd/system/multi-user.target.wants/sosrest.service to /etc/systemd/system/sosrest.service.
Sddc support upgraded successfully
Cleaning up / removing...
2:sddc-support-2.2.0-6376448       ################################# [100%]

Note: With the updated sos utility in place, the Uplink port connection status will not be displayed. The health of the VLAN tagging on the EXTERNAL_CONNECTION will be marked as YELLOW.

Detectable by VMware SkylineTM

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Attachments

55666_sos-2.2.1-8598083.noarch.zip

Additional Resources

KB
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End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

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