Loading

×Sorry to interrupt
Uncaught ReferenceError: addCTracking is not defined
throws at https://kb.vmware.com/resource/KM_TealiumTrackingJS?v=0.5:100:1

Refresh

Cookie Preference Center

General Information on cookies

When you visit our website, we use cookies to ensure that we give you the best experience. This information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies by clicking on the different category headings to find out more and change your settings. However, blocking some types of cookies may impact your experience on the site and the services we are able to offer. Further information can be found in our

Cookie Policy.

Strictly Necessary

Strictly Necessary

Always Active

Strictly Necessary

Strictly necessary cookies are always enabled since they are essential for our website to function. They enable core functionality such as security, network management, and website accessibility. You can set your browser to block or alert you about these cookies, but this may affect how the website functions. For more information please visit www.aboutcookies.org or www.allaboutcookies.org.

Cookie Details‎

Performance

Performance

Performance

Performance cookies are used to analyze the user experience to improve our website by collecting and reporting information on how you use it. They allow us to know which pages are the most and least popular, see how visitors move around the site, optimize our website and make it easier to navigate.

Cookie Details‎

Please confirm your settings by refreshing the page.

Functional

Functional

Functional

Functional cookies help us keep track of your past browsing choices so we can improve usability and customize your experience. These cookies enable the website to remember your preferred settings, language preferences, location and other customizable elements such as font or text size. If you do not allow these cookies, then some or all of these services may not function properly.

Cookie Details‎

Advertising

Advertising

Advertising

Advertising cookies are used to send you relevant advertising and promotional information. They may be set through our site by third parties to build a profile of your interests and show you relevant advertisements on other sites. These cookies do not directly store personal information, but their function is based on uniquely identifying your browser and internet device.

Cookie Details‎

Advertising Cookies

Consent Leg.Interest

Select All Vendors

Select All Vendors

Select All Hosts

Select All

Clear Filters

Information storage and access

Apply

Confirm My Choices Reject All Allow All

My Subscriptions

Loading

Knowledge Base

The Replicator appliance fails to connect to the vCenter Server when configuring replications in vCloud Availability 3.x (77307)

Last Updated: 4/20/2020Categories: TroubleshootingTotal Views: 6365Language:
English

1 like this article

Subscribe to get an email
newsletter with new updates

1 people found this helpful Please provide article feedback:

Symptoms

Configuring a new replication in vCloud Availability fails with the error:

Unable to connect to vCenter 'AC3EEE1C-8CED-43CE-8DE6-1D6FA2793ACF'.

In /opt/vmware/h4/cloud/log/cloud.log on the vApp Replication Manager, you see entries similar to:

2020-02-18 13:43:50.590 ERROR - [UI__01fb1cc4-e803-4ba8-9307-dc02b1ab69c3_xJ] [task-poller-5] com.vmware.h4.jobengine.JobExecution     : Task 0497471a-6c9a-4310-8fdd-70f7b76d9280 (WorkflowInfo{type='start', resourceType='vappReplication', resourceId='C4VAPP-9034ac62-1554-4035-ad40-04040358752c', isPrivate=false, resourceName='null'}) has failed

com.vmware.h4.replicator.api.exceptions.FailedToAcquireVcConnection: Unable to connect to vCenter 'AC3EEE1C-8CED-43CE-8DE6-1D6FA2793ACF'.

In /opt/vmware/h4/replicator/log/replicator.log on the Replicator, you see entries similar to:

2020-02-18 13:43:22.503  WARN - [UI__92f3f709-84fd-477f-be8e-fb46c99677cd_rG_Ks_Mb] [https-jsse-nio-8043-exec-5] c.v.h.r.diagnostics.DiagnosticsService   : Can't check vc connectivity, service not configured
...
2020-02-18 13:43:50.578 DEBUG - [UI__01fb1cc4-e803-4ba8-9307-dc02b1ab69c3_xJ_DY_PZ_29] [https-jsse-nio-8043-exec-6] com.vmware.h4.replicator.vc.VcConnector  : Unable to connect to VC AC3EEE1C-8CED-43CE-8DE6-1D6FA2793ACF

java.lang.NullPointerException: null
at com.vmware.h4.replicator.vc.VcConnector.acquire(VcConnector.java:196)

Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.

Cause

This issue occurs when lookup service is misconfigured or not set on the vCloud Availability Replicator component.

Resolution

To resolve this issue, reregister the Replicator with the same Lookup Service as the other vCloud Availability components:

In a browser, navigate to vCloud Availability Replicator FQDN/IP.

Log in to the Replicator Management Portal with root user credentials.

In the left pane, click Configuration.

Go to Service endpoints > Lookup Service Address and click Edit.

In the pop-up window, enter the Lookup Service address and click Apply.

Related Information

For more information, see the Configure a vCloud Availability Replicator Instance section of the vCloud Availability Documentation.

A similar issue can occur when there is a vCenter Server instance UUID mismatch between vCloud Director and the PCS. For more information, see "Unable to connect to vCenter..." error when configuring replications in vCloud Availability 3.x.

A similar issue can occur when the SSO user credentials used by vCloud Availability have expired. For more information, see The Replicator appliance fails to authenticate with the vCenter Server when configuring replications in vCloud Availability 3.x.

Detectable by VMware SkylineTM

Actions

Copy

link to clipboard
copied!

Print

Language:
English

Attachments

Additional Resources

KB
•
End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

KB
•
Download and Install VMware Fusion (2014097)

KB
•
存储配置应在整个群集中保持一致 (78348)

Results 1-3 of 3

Ask The Community

Get answers quickly from VMware experts in the community

Post Subject

CONTINUE IN COMMUNITIES

Related Products:

VMware vCloud Availability

Related Versions:

VMware vCloud Availability 3.5.x

Take Our Survey

Support Assistant