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Knowledge Base

Stopping, starting, or restarting the VMware Cloud Director service (1026310)

Last Updated: 3/23/2024Categories: TroubleshootingTotal Views: 57555Language:
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Purpose

This article provides steps to stop, start, or restart VMware Cloud Director service.

Resolution

For troubleshooting and maintenance purposes, it may be necessary to change the status of VMware Cloud Director service.

If you want to start the VMware Cloud Director service without rebooting the host, you can start them yourself any time after the configuration script has completed.

To manually start or restart the VMware Cloud Director service:

Note: This procedure stops all tasks in progress.
This procedure should only be used in an emergency situation. VMware recommends you to use the Cell Management tool first to perform this task.
For more information, see Managing a Cell.

Log in to the target Cell as root.

Open a console, shell, or terminal window and run the appropriate command.

To start the VMware Cloud Director service, run the command:
[root@vcloud-http /]# service vmware-vcd start
Starting vmware-vcd-watchdog: [ OK ]
Starting vmware-vcd-cell [ OK ]

To check the status of the VMware Cloud Director service, run the command:
[root@vcloud-http /]# service vmware-vcd status

To stop the VMware Cloud Director service, run the command:
[root@vcloud-http /]# service vmware-vcd stop

The systemctl variation of the above is also applicable:

systemctl <command> vmware-vcd

If the VMware Cloud Director service does not start:

Check the status of VMware Cloud Director.

Change ( cd) to the /opt/vmware/cloud-director/logs for 1.x or /opt/vmware/vcloud-director/logs for 1.5.x and run the command:

# grep -i "Application Initialization" cell.log

You see the status of the VMware Cloud Director initializing as it loads the subsystems and a status of complete and the time taken to start.

Note: You may have to run this command a couple of times.

Watch the percentage numbers increase as the different subsystems load. When you see the line Application Initialization: Complete. Server is ready in X:XX (minutes:seconds), VMware Cloud Director has loaded successfully.

Check that the VMware Cloud Director processes are running by running the command:

# ps -ef | grep vcloud

Check the runlevel information for VMware Cloud Director by running the command:

# chkconfig --list | grep -i vmware-vcd
vmware-vcd 0:off 1:off 2:off 3:on 4:on 5:on 6:off

Ensure that a vcloud user has been created in /etc/passwd , /etc/group , and /etc/shadow .

Related Information

For related information, see Collecting diagnostic information for VMware vCloud Director (1026312).Collecting diagnostic information for VMware vCloud Director 1.x / 5.x
Using the Cell Management Tool to shut down a vCloud Director cell
VMware vCloud Director サービスを停止、開始、または再開する

Update:
07/25/2022 - Resolved issue with linkage. Updated references to Cloud Director

Detectable by VMware SkylineTM

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End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

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Related Products:

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VMware Cloud Director 5.1.x

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