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Knowledge Base

Snapshot Manager fails to detect snapshots of VMs (1026380)

Last Updated: 2/14/2020Categories: Best PracticesTotal Views: 133622Language:
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Symptoms

Snapshots of virtual machines running on snapshot disks are not detected by the Snapshot Manager.

Purpose

This article provides steps to commit snapshots using Command Line Interface (CLI).

Resolution

To resolve this issue, consolidate snapshots on the ESXi host.

To consolidate snapshots on the ESXi host:

Log in to the ESXi console through iLO/DRAC as a root user.

Navigate to the virtual machine directory containing the .vmdk files. (/vmfs/volumes/<Data store>/<VM folder> )

Run this command to list files in the directory:

ls -ltrh *.vmdk

Locate snapshot files similar to VM_NAME-00000#.vmdk or VM_NAME-00000#-delta.vmdk.

Note: The delta files should have the current timestamp

Run this command to get a list of virtual machines and the VMID for each virtual machine:

vim-cmd vmsvc/getallvms

Note the VMID of the virtual machine for which the snapshot is not detected.

Run this command to verify if the snapshot exists:

vim-cmd vmsvc/snapshot.get VMID

Run this command to remove all snapshots:

vim-cmd vmsvc/snapshot.removeall VMID

If the snapshot.removeall command fails with the error Cannot find VMID, run these commands:

Run this command to create a new snapshot:

vim-cmd vmsvc/snapshot.create VMID snapshotName description includeMemory quiesced

Where includeMemory and quiesced variables are Boolean values. Set the value to 1 to enable or 0 to disable the snapshot option.

For example:

# vim-cmd vmsvc/snapshot.create 10 my_snapshot snapshot_test 0 0

Run this command to remove all snapshots:

vim-cmd vmsvc/snapshot.removeall VMID

Related Information

To verify if the virtual machine is running on snapshot disks:

Right-click the virtual machine and click Edit Settings.

Select the Virtual Disk and check the Disk File. If it is labeled as VM-000001.vmdk, the virtual machine is running on snapshot disks.

Committing snapshots when there are no snapshot entries in the Snapshot Manager
Tech Support Mode for Emergency Support
Investigating virtual machine file locks on ESXi
Committing snapshots from within the Service Console
Using Tech Support Mode in ESXi 4.1, ESXi 5.x, and ESXi 6.x
Cloning and converting virtual machine disks with vmkfstools
Troubleshooting issues when creating or committing snapshots in VMware ESXi/ESX
スナップショット マネージャが仮想マシンのスナップショットの検出に失敗する
No se detectan snapshots de máquina virtual
快照管理器检测不到虚拟机的快照

Detectable by VMware SkylineTM

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End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

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