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Smarts NCM: How to migrate from 4.1.1 to 9.x and maintain settings (330679)

Last Updated: 5/29/2020Categories: TroubleshootingTotal Views: 6608Language:
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Symptoms

How to migrate from Smarts NCM 4.1.1 to 9.x and maintain settings

Cannot migrate directly from Smarts 4.1.1 to 9.x and maintain settings

Cause

A direct upgrade to Smarts NCM 9.x from 4.x versions is not supported.

Resolution

The following procedure explains how to retain your customizations from your existing Smarts NCM 4.x installation when you migrate to the new Smarts NCM 9.x installation.

IMPORTANT! Migrating without saving the settings as described in the following will result in the loss of your Smarts NCM customizations.

To migrate customizations from an earlier version of Smarts NCM to 9.x, do the following:

Navigate to the /Utils directory in your Smarts NCM installation.

In the /Utils directory, unzip/extract the Data-Migration-<version number>.zip archive file.

In the extracted Data Migration files, navigate to the following directory:

411Xto9x/scripts/migration

(where X above refers to patch number applied to your environment)

Note: If you have installed NCM 4.1.1 Patch 1, which was a security patch with a limited release, the Passphrase and the database password provided in NCM 4.1.1 Patch 1 should remain same during the 9.x installation. NCM 4.1.1 Patch 1 changes are not included in later Network Configuration Manager version 4.1.1 patches.

Set the voyence.conf file as source with the following command:

source /etc/voyence.conf

Run the 9.xMigration_Backup.pl script to create a backup image file. Running this script will stop all the NCM services. Also by default, the backup image file will be stored in the following directory:

\Data-Migration-9.x.0.0\411Xto9x\scripts\migration\data-image

IMPORTANT! You must ensure that the backup image file is stored outside the NCM installed folders.

Uninstall your NCM 4.1.1.x installation.

Install Smarts NCM 9.x along with Network Advisor, Report Advisor and Compliance Advisor as existed in your 4.1.1.x installation. The Smarts NCM 9.x installation components should be same as Network Configuration Manager 4.1.1.x. That is, if you have installed Report Advisor installed with NCM 4.1.1, then you must also have Report Advisor installed in the new NCM 9.x installation.

Navigate to the following directory:

/411Xto9x/scripts/migration

Run the 9.x_DataRestore.pl script with the backup image file you created as the script command argument:

perl 9.x_DataRestore.pl <backup image>

Confirm that all the Smarts NCM services are started after the successful 9.x migration.

Related Information

For additional information, see the Smarts NCM 9.x Installation Guide available on the EMC Online Support site (http://support.emc.com) product documentation page for your Smarts NCM 9.x version.

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