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Knowledge Base

Search function does not work after upgrading to vCenter Server 4.1 (1026092)

Last Updated: 3/20/2024Categories: TroubleshootingTotal Views: 21546Language:
JapaneseEnglish

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Symptoms

After upgrading to vCenter Server 4.1, you may experience these symptoms:

The search function does not work or is very slow.

Search function does not properly sort objects in Virtual Center.

Hardware status tab fails to open.

Virtual machines in Virtual Center do not sort correctly, or order correctly in a Linked Virtual Center mode environment.

You see the error:

Do not have permission for this command

Attempting to view Performance Overview and Advanced charts fails.

The vws.log located in %ALLUSERSPROFILE%\Application Data\VMware\VMware VirtualCenter\Logs or on Windows 2008 located in %ALLUSERSPROFILE%\VMware\VMware VirtualCenter\Logs contains entries similar to:

[2010-08-06 09:16:12,954 http-8443-3 INFO com.vmware.vim.query.impl.EngineMainImpl] Attempting to execute new query:declare option xhive:fts-analyzer-class "c
om.vmware.vim.feed.datafeedimpl.xhive.CaseInsensitiveWhitespaceAnalyzer";

declare function local:getDescendants($docs, $type) {
for $parent in $docs
for $child in /doc[xhive:fts(inventoryPath/string, $parent/@id) and @type=$type]
return $child
};

let $dcSet := /doc[@type="Datacenter" and @id="datacenter-2" and @sourceId="53B14530-13BD-410F-B22C-320ACA8CCD15"]
let $dcVmSet := local:getDescendants($dcSet, "VirtualMachine")
let $targetSet := $dcVmSet[((xhive:fts(summary/config/name, '*tasv*')) or (xhive:fts(summary/runtime/powerState, '*tasv*')) or (xhive:fts(config/guestFullName,
'*tasv*')) or (xhive:fts(summary/guest/ipAddress, '*tasv*')))]
let $hostVm := for $target in /doc[xhive:fts(name, '*tasv*') and @type="HostSystem"] return /doc[@id=$target/vm/* and @type="VirtualMachine"]
for $target in distinct-nodes( ( $targetSet, $hostVm ))
let $host := /doc[@id=$target/runtime/host and @type="HostSystem"]

return <item type="{data($target/@type)}" id="{data($target/@id)}" sourceId="{data($target/@sourceId)}"><name_>{data($target/summary/config/name)}</name_> <p< span>
owerState_>{data($target/summary/runtime/powerState)}</powerState_> <guestOS>{data($target/config/guestFullName)}</guestOS> <ip_>{data($target/summary/guest/i
pAddress)}</ip_> <host id="{data($host/@id)}" type="{data($host/@type)}"><name>{data($host/name)}</name> </host><entityId>{data($target/@id)}</entityId> </ite</SPAN>
m>

</p<>

The Hardware Status tab may report the error: Do not have permission for this command as well as the search to function not working. The following may also be reported in the vws.log

[2011-11-25 10:27:26,348 http-8443-3 WARN com.vmware.vim.security.vcauthorize.impl.XhiveParentChainCache] parent chain cache miss: host-2362
[2011-11-25 10:27:26,357 http-8443-3 ERROR com.vmware.vim.security.vcauthorize.AuthorizeMgr] Parent chain incomplete for: host-2362
[2011-11-25 10:27:26,357 http-8443-3 ERROR com.vmware.vim.cimmonitor.gwt.server.GwtCimServiceImplementation] [CimMonitorService] User has insufficient privileges to perform operation.

When searching for a virtual machine using the vSphere Client connected to vCenter Server (using the search box at the top right corner of the screen), you may receive this message:

This entity does not exist in vCenter. It may have been deleted from vCenter after the last search was completed. Run search again to refresh the results set.

Note: You may also use the minor search function by selecting a specific host, cluster, or datacenter to find the virtual machine.

Cause

This issue may occur when Apache Tomcat utilizes a large amount of memory on Windows Systems.

Resolution

If you prefer not to update the version of vCenter Server at this time, complete the steps in this workaround to increase the maximum memory pool setting. To increase the maximum memory pool setting:

Stop the VirtualCenter Management Webservices service.

Click Start > All Programs > VMware > VMware Tomcat > Configure Tomcat .

Click the Java tab.

Double the number in the Maximum memory pool field.

Click OK.

Restart the VirtualCenter Management Webservices service.

Note: It may take a few minutes after restarting VirtualCenter Management Webservices service for the Search function to start working again. If the issue is not addressed after an adequate amount of time , it may be necessary to further increase the number in the Maximum memory pool field and restart the VirtualCenter Management Webservices service again.

For more information on stopping and restarting vCenter services, see Stopping, starting, or restarting vCenter services (1003895).

Note: In a Linked VC Mode you will need to increase the Tomcat memory for both Virtual Centers.

Related Information

vCenter Server 4.1 へのアップグレード後に検索機能が動作しない

Detectable by VMware SkylineTM

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Attachments

Additional Resources

KB
•
End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

KB
•
从 VirtualCenter 2.5.x 升级到 vCenter Server 4.0 后出现插件、扩展和应用程序体验错误 (1018203)

KB
•
Download and Install VMware Fusion (2014097)

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