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Knowledge Base

Reset ESXi Root Password with Host Profile (68079)

Last Updated: 11/5/2021Categories: How toTotal Views: 144647Language:
Chinese (Simplified)JapaneseEnglish

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Learn how VMware Skyline Advisor and Skyline Health Diagnostics work together to provide proactive intelligence and self-service log analysis.

Use Skyline Advisor to avoid issues before they occur across VCF, vSphere, vSAN, NSX, vROps & Horizon. Skyline Findings are based on top KBs, VMSAs/CVEs and design best practices.

Use Skyline Health Diagnostics to root cause vSphere & vSAN logs when an issue occurs. Skyline Health Diagnostic Findings are based on top KBs and VMSA/CVEs. You can use the Skyline Health Diagnostics tool in online or offline mode.

If you require additional help from technical support, please use Skyline Advisor to initiate a Log Assist to reduce time to upload logs. TSEs can also initiate logs to reduce effort.

Symptoms

ESXi host root password fails to authenticate forgotten and cannot authenticate into CLI

Purpose

Provide steps to reset host root password. No reboot necessary.

Cause

Misplaced or forgotten password.

Resolution

NOTE: Host profiles are a feature available on VMware vSphere Enterprise Plus license only. For more information refer to vSphere Host Profiles
Any other method is unsupported and reinstalling the ESXi host is the only supported way to reset a password on ESXi.Please note this kb does not apply for an ESXI 6.0 which is managed by a vCenter 6.5/6.7

1. Login to the vCenter WebClient
2. Go to Home and then choose Host Profiles from Operations and Policies Section.
3. Choose > Extract profile from a host.
4. In the Extract Host Profile menu wizard > Select the host you want to update the password for.
5. Name the Host Profile and click Next and then Finish to complete the capture of the host profile template.
- The new host profile should appear on the Host Profile Objects Field.

6. Right Click the new Host Profile or using the Actions menu choose > Edit Settings
7. In the 'Edit Host Profile' Wizard. Uncheck all boxes.
8. Then using the search filter search for > root
9. Highlight and then select the check box for > root
10. A configurable window will display the root User configuration.
11. At the Password subsection, choose > Fixed password configuration
12. Here you will fill in the new password and confirm it before proceeding.
13. Double check that all other non applicable boxes have no check marks and proceed to Finish .
14. Once the Task Completes highlight the new host profile and from the 'Actions' drop down menu choose > Attach Detach Hosts and Clusters > then Select the host in the wizard.
15. From the Action Menu select Check Host Compliance.
16.  From the Action Menu select Remediate
17. Then Check Host Compliance.
18. Remove the Host Profile from the Host.

- At this time the host password should be successfully upgraded.

Related Information

VMware Skyline Health Diagnostics for vSphere - FAQ

Detectable by VMware SkylineTM

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Attachments

Additional Resources

KB
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End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

KB
•
Pasos para restablecer la contraseña raíz perdida o olvidada de un host ESX/ESXi (1317898)

KB
•
Download and Install VMware Fusion (2014097)

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