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Knowledge Base

Remove VASA Provider from the vSphere Storage Monitoring Service (SMS) mob (56619)

Last Updated: 2/13/2019Categories: How toTotal Views: 10457Language:
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Symptoms

When trying to remove VASA provider

The "unregister storage proviode" operation failed for the entity

Removing the provider once the certificate is expired and further unable to renew the certificates.

Resolution

Log in to the following link https://<VC-IP>/sms/mob

Click on QueryStorageManager link

Click on Invoke method, then on the "storageManager" link in the Method Invocation Result

Click on the QueryProvider link and Invoke method

Find the vasaProvider-XXX link (it should be only one) in the Method Invocation Result for your  provider and click on it

Click on QueryProviderInfo link and Invoke Method

Search the result for uid field:

E.g: (sms.provider.VasaProviderInfo) { dynamicType = null, dynamicProperty = null, uid = b9ac8d33-fb57-4c98-8c42-be36a633f1ce <---------

Write it down as you will need it to invoke the unregister provider command

Open again the QueryStorageManager link (see step 1 and step 2)

Click on UnregisterProvider_Task link

Fill in the provider uid from step (6) and click on the invoke method

Restart the vCenter services

This should remove the provider from the VC.

Detectable by VMware SkylineTM

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