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Knowledge Base

Removal of Seeded Android Service Applications from the Workspace ONE UEM Console (78574)

Last Updated: 4/23/2020Categories: AlertsTotal Views: 3877Language:
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Details

Starting with the release of Workspace ONE UEM Console 2005, all seeded Android Service Applications are being removed from the Workspace ONE UEM Console installer:

HTC Service

Zebra MX Service

Samsung Service

Samsung ELM Service

Amazon Service

LG Service

Sony Service

Lenovo Service

Panasonic Service

Newly enrolled devices will no longer download or receive an OEM service application starting with Workspace ONE UEM 2005 in SaaS environments where:

Android Legacy Enrollment is used

Android service apps are required

Push Service App from Play Store is unchecked in Console Settings > Devices & Users > Android > Service Applications

Solution

Customers still using the seeded versions of these apps for Android Legacy devices should consider the below options:

Migrate to Android Enterprise

Use the Push from Play Store option to install the service app during enrollment
Note: some apps deployed using Push from Play Store will not respond to the setting:

HTC

Lenovo

Panasonic

Samsung

LG (Android 9 and higher)

Customers using Android Enterprise will experience no impact, as these apps are not supported in that mode, with the exception of Zebra devices. Zebra devices typically install the MX Service application as part of StageNow barcode enrollment.

For On premises environments, the files will not be removed, and customers have the ability to seed updated versions of the APK files on the server themselves if needed.

Related Information

More information about seeded service application for Android can be found in this article.

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「次のサービスの証明書とキーを取得できませんでした: vpxd-extension (Could not retrieve certificate and key for service: vpxd-extension)」というエラーが発生して vmware-rbd-watchdog サービスの起動に失敗する (70850)

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在 vCloud Director 10 中，收集 vRealize Operations Aggregate Total 总合计（MB）衡量指标时，值始终值为 0 (78612)

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VMware Horizon Cloud Service on Microsoft Azure 容器部署和升级失败 (78263)

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