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Knowledge Base

Remote console does not open with error "Access to the specified device, path, or file is denied" (1001293)

Last Updated: 6/26/2007Categories: Total Views: 3024Language:
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Details

When attempting to launch a Remote Console from the MUI, an error messages pops up:

Access to the specified device, path, or file is denied

Solution

This problem is usually seen using the Mozilla browser, but launching from IE can also fail if there is not a file association set for XVM. This should have been set automatically when the Remote Console was downloaded from the MUI.

If you run into this problem, follow the steps according to which browser you are using below:

Internet Explorer

Right click the Windows Start button, click on Explore.

Click Tools > Folder Options > File Types tab.

Under Registered file types, browse for XVM and select it.

Click the Advanced button.
Note: It may be possible that the Advanced button is not available and there is a "Repair" button. In this case, click on the button to repair and the Advanced button will become available.

Under Actions in the Advanced window, click on Open then the Set Default button to set the default action to open.

Exit the Folder Options and Explorer.

Mozilla

In Mozilla, click Edit > Preferences, in the right-hand column under Navigator.

Select Helper Applications. In the left hand column browse down to application/x-vmware-console (if this does not exist, see ** below).

Select Edit. In the extension box enter xvm .

Under When a file of this type is encountered select Open it using the default application.

Remove the check mark from Always ask me before handling files of this type.

Click OK twice to close out of preferences.

** If application/x-vmware-console does not exist, connect to the MUI in Mozilla and launch the remote console, when asked what to do with this file, select Open it with the default application, place a check mark in Always perform this action when handling files of this type and click OK. You will get a warning message that Windows cannot open this file. Click Cancel and open Mozilla preferences (Edit > Preferences). Browse down to application/x-vmware-console and edit this MIME type. Add xvm to the extensions box and click OK twice to close out of preferences.

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