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Knowledge Base

Recompose or refresh of linked clone pools fail after an upgrade of VMware View (1030996)

Last Updated: 12/30/2022Categories: TroubleshootingTotal Views: 45102Language:
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Symptoms

Important: We recommend you migrate from Horizon 7 to Horizon 8 as soon as possible. Horizon 8 offers numerous improvements in performance, scale, and experience for both Administrators and end users. Please see Ensuring a successful migration from Horizon 7 to Horizon 8 (89840)  for additional advice.

After upgrading VMware View:

Recompose or refresh operation on pools created in the earlier version fails.

You are able to perform a recompose or refresh operation on any new pools created.

Recompose operations fail with one of these errors:

VMware.Sim.Fault.InvalidOperationFault, NonCompatibleDeploymentGroup

Failed to authenticate to VC

Cause

This issue may occur if there are multiple VC_CONFIG_ID values in the VMware View Composer database pointing to the same vSphere Server.

Resolution

Editing the Deployment Group setting to use the correct VC_CONFIG_ID resolves this issue. The correct VC_CONFIG_ID is the one associated with the new pools created after the upgrade.

To edit the Deployment Group setting:

Note: Backup the VMware View Composer database and stop the View Composer service before making any changes.

Open the VMware View Composer Database using Microsoft SQL Server Management Studio.

Right-click dbo.SVI_VC_CONFIG_ENTRY and click Open Table.

There should be multiple rows in this table. Make note of the ID and SERVICE_ENDPOINT entries.

Determine which rows are used for the pre-upgrade pools and which are used by new pools.

Right-click dbo.SVI_SIM_CLONE and click Open Table.

From column VM_NAME determine the DEPLOYMENT_GROUP_IDfor the old and new pools.

Note: Alternatively, you can run this script if you have a large number of VM_NAME entries:

/* This SQL script will assist in searching for the DEPLOYMENT_GROUP_IDin a Composer Database */
/* Replace view_composer with the actual View Composer database name below */
USE view_composer
SELECT * from dbo.SVI_SIM_CLONE WHERE VM_NAME = 'vm-name'

Right-click dbo.SVI_DEPLOYMENT_GROUP and click Open Table.

Locate the DEPLOYMENT_GROUP_ID for old pools from step 4 in the ID column of the dbo.SVI_DEPLOYMENT_GROUP table.

Note: Alternatively, you can run this script if you have a large number of DEPLOYMENT_GROUP_IDentries:

/* This SQL script will assist in searching the VC_CONFIG_ID used for the VM in the Composer Database */
/* Replace view_composer with the actual View Composer database name below */
USE view_composer
/* Replace 'ffaa62618-8cff-b2f0-e965a2c34c29' with the actual DEPLOYMENT_GROUP_IDfrom Query in step 4 */
SELECT * from dbo.SVI_DEPLOYMENT_GROUP WHERE ID ='ffaa62618-8cff-b2f0-e965a2c34c29'

For each row with a match, verify that the VC_CONFIG_ID is pointing to the old value of VC_CONFIG_ID.

Change the value of the VC_CONFIG_ID from the pre-upgrade value to the correct VC_CONFIG_ID value.

Note: Alternatively, to update VC_CONFIG_ID, run this SQL script:

USE view_composer
UPDATE dbo.SVI_DEPLOYMENT_GROUP
SET VC_CONFIG_ID = 'correct_id'
WHERE VC_CONFIG_ID = 'incorrect_id'

Close Microsoft SQL Server Management Studio.

Recompose pools.

Note: In SQL 2008, there is no Open Table option. When using SQL 2008, use the Edit Top 200 Rows option. To view more than 200 entries, click Tools > Options > SQL Server Object Explorer and change the value for Edit Top <n> Rows command. Setting the value to 0 displays all rows.

Related Information

If you have not composed any new pools after the upgrade, you can find the current VC_CONFIG_ID in the ADAM database.

To locate the VC_CONFIG_ID:

Perform steps 1-7 in Configuring the View Composer Domain fails with the error: The database has been reinitialized or is corrupt .

Copy the value of pae-SVIVCId. This value corresponds to the VC_CONFIG_ID value in the Composer database.

Configuring the View Composer Domain fails with the error: The database has been reinitialized or is corrupt
VMware View のアップグレード後、リンク クローン プールの再構成と更新に失敗する
在升级 VMware View 后重组或刷新链接克隆池失败

Detectable by VMware SkylineTM

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Additional Resources

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Recomposing VMware View pool fails with the error: Provisioning error occurred for Machine xxxxxx:Refit operation resync failed (2001021)

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•
End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

KB
•
[解決済み] AAGNT-189522：Workspace One Intelligent Hub for Android - 仕事用管理対象デバイスの Workspace ONE UEM コンソールで、GPS 位置情報が更新されない (80431)

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