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Knowledge Base

Performance data is not collected if the time on the vCenter Server has been modified to a future value (1018256)

Last Updated: 11/7/2019Categories: TroubleshootingTotal Views: 33619Language:
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Symptoms

If you change the time to a future value on a vCenter Server host, performance data is not collected for ESX hosts or virtual machines which are running on the host

When you try to view performance data, you see the error:

Performance data is currently not available for this entity

For related information, see Performance data is currently not available for this entity (1004382)

Resolution

vCenter Server stores the last date and time that performance data was collected in the last_perf_time column of the vpx_host database table. By default, performance statistics are collected every five minutes. This value is checked and updated before the new statistical data is saved in the vCenter Server database.

If the time is changed to a future value and the last_perf_time value is updated, no performance data is saved for these entities. This prevents duplicate data intervals from being saved to the database. The data is only collected again when the future time that was set passes.

To diagnose this issue, run the following query from a SQL Query editor:

select dns_name, last_perf_time from vpx_host;

This returns a list of hosts and the last performance interval recorded for the object. If there are dates in the future, follow these steps to update the last sample time for each of the ESX hosts to the current time:

Login to the vCenter Server and shutdown the vCenter Server service.

Open a SQL Query editor and run the following query:

update vpx_host set last_perf_time = getutcdate();

Note: If the above update statement does not resolve the issue execute the following update statement:
update vpx_host set last_perf_time = getdate();

Start the vCenter Server service.

Related Information

Resolution if error is similar to no performance data is available for this entry

Detectable by VMware SkylineTM

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