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Knowledge Base

PKS cluster creation failed with error "Cannot find logical port id for vm" (67117)

Last Updated: 10/27/2020Categories: TroubleshootingTotal Views: 2086Language:
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Symptoms

PKS cluster creation fails with an error similar to the following:

-Task 1180 | 17:53:02 | Updating instance master: master/8aecb927-19ef-4bc8-ad8d-46176edbc1bc (0) (canary) (00:06:21)
- Error: Action Failed get_task: Task d73bb225-b670-42ba-4aa2-59929709aad9 result: 1 of 8 pre-start scripts failed. Failed Jobs: pks-nsx-t-prepare-master-vm. Successful Jobs: etcd, bosh-dns-enable, bpm, bosh-dns, syslog_forwarder, ncp, pks-nsx-t-ncp.
Task 1180 | 17:59:23 | Error: Action Failed get_task: Task d73bb225-b670-42ba-4aa2-59929709aad9 result: 1 of 8 pre-start scripts failed. Failed Jobs: pks-nsx-t-prepare-master-vm. Successful Jobs: etcd, bosh-dns-enable, bpm, bosh-dns, syslog_forwarder, ncp, pks-nsx-t-ncp.

You see messages similar to the following in the /var/vcap/log/pks-nsx-t-prepare-master-vm/pre-start.stderr.log file:

"Cannot find logical port id for vm with bosh_id b90291d5-f842-441f-b75d-d71bf497b716"

You see  messages similar to the following in the /var/vcap/sys/log/pks-nsx-t-prepare-master-vm/pre-start.stdout.log file:

Registering client certificate
ab9109db-2708-4bb1-a1ec-b28b12d3bc7c
Registration of client certificate is successful
Checking if client certificate is ready to be used
The credential is working
Client certificate is ready to be used
Creating Load Balancer
Loadbalancer <Name: lb-pks-1c49f37e-18e7-4267-acfe-5b0c8793b095, ID: 68fb922e-4472-48fd-bb10-7870bdbc2ce3, Size: SMALL> creation succeeded
Load Balancer is created

PKS NSX-T Tagging Master VM
Cannot find logical port id for vm with bosh_id b90291d5-f842-441f-b75d-d71bf497b716 at 0-th try
Cannot find logical port id for vm with bosh_id b90291d5-f842-441f-b75d-d71bf497b716 at 1-th try
Cannot find logical port id for vm with bosh_id b90291d5-f842-441f-b75d-d71bf497b716 at 2-th try
Cannot find logical port id for vm with bosh_id b90291d5-f842-441f-b75d-d71bf497b716 at 3-th try
Cannot find logical port id for vm with bosh_id b90291d5-f842-441f-b75d-d71bf497b716 at 4-th try

Resolution

This issue can occur when NSX-T is not enabled on the bosh tile. Enable the NSX mode to NSX-T on the Bosh Tile under Vcenter config

Detectable by VMware SkylineTM

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Related Products:

VMware PKS

Related Versions:

VMware PKS 1.x

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