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Knowledge Base

Opening a virtual machine console fails with the error: Unable to get the window handle for the "AxQuickMksAxCTL' control (1027130)

Last Updated: 3/20/2024Categories: TroubleshootingTotal Views: 31713Language:
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Symptoms

You cannot open the console of any one of your virtual machines.

Attempting to open a virtual machine console fails.

When accessing the Open Console option from a virtual machine, you see the error:

Unable to get the window handle for the "AxQuickMksAxCTL' control.

When accessing the Console tab, you see the error:

Exception has been thrown by the target of an invocation

Resolution

To resolve this issue, set the system DEP policy to Always Off in the Windows operating system.

To set the system DEP policy to Always Off:

Open a command prompt as the administrator:

Click Start > All Programs > Accessories.

Right-click Command Prompt and choose Run As Administrator.

To disable Data Execution Prevention (DEP), run this command:

bcdedit.exe /set nx AlwaysOff

Uninstall the vCenter Server Client(s).

Restart Windows.

Re-install the vCenter Server Client(s).

Related Information

This issue is observed on:

Windows XP

Windows Server 2003

Windows Server 2008

Windows 7

Falha ao abrir um console de máquina virtual com o erro: Unable to get the window handle for the "AxQuickMksAxCTL' control
Al intentar abrir una consola de máquina virtual, la operación falla y aparece el error: Unable to get the window handle for the "AxQuickMksAxCTL' control
打开虚拟机控制台失败并出现以下错误：无法获取“AxQuickMksAxCTL”控件的窗口句柄
仮想マシン コンソールが次のエラーで開けない： Unable to get the window handle for the "AxQuickMksAxCTL' controｌ

Detectable by VMware SkylineTM

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Attachments

Additional Resources

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End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

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Prácticas recomendadas para la instalación de vCenter Server 5.5 (2052334)

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Download and Install VMware Fusion (2014097)

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