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Knowledge Base

NetApp Virtual Storage Console (VSC) 无法连接到 Virtual Center Server (52210)

Last Updated: 1/2/2018Categories: TroubleshootingTotal Views: 1Language:
Chinese (Simplified)English

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Symptoms

免责声明：本文为 NetApp Virtual Storage Console (VSC) fails to connect to the Virtual Center Server 的翻译版本。尽管我们会不断努力为本文提供最佳翻译版本，但本地化的内容可能会过时。有关最新内容，请参见英文版本。

NetApp Virtual Storage Console (VSC) 无法连接到 Virtual Center Server，并列出 vCenter Server 空集。

通过 vSphere Web Client，单击 Virtual Storage Console 不会在“列表”框中列出 vCenter Server FQDN，而是显示空列表。

无法配置 Virtual Storage Console。

在 C:\ProgramData\VMware\vSphere Web Client\Serviceability\logs\vSphere_client_virgo.log 文件中，您会看到类似以下内容的条目：

[2016-06-02T12:20:32.931-04:00] [ERROR] http-bio-9090-exec-16 70000373 100009 200005 com.netapp.vsc.util.VSCPluginURLResolver getServiceContent error: com.sun.xml.internal.ws.client.ClientTransportException: HTTP transport error: javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: com.vmware.cst.tls.exceptions.UntrustedCertificateInvalidException: Certificate does not have a valid trust chain AND is invalid
[2016-06-02T12:20:32.932-04:00] [ERROR] http-bio-9090-exec-16 70000373 100009 200005 com.netapp.vsc.util.VSCPluginURLResolver ServiceContent for vcenter: com.vmware.vise.vim.commons.vcservice.ServerInfoEx@688c2d77 was null.

在 /var/log/rhhtpproxy.log 文件中，您会看到类似以下内容的条目：

2016-08-01T15:26:40.447-04:00 warning rhttpproxy[13928] [Originator@6876 sub=Default] SSL Handshake failed for stream <SSL(<io_obj p:0x0000000005f9d2b8, h:8688, <TCP 'x.x.x.x:443'>, <TCP 'x.x.x.x:57672'>>)>: class Vmacore::Ssl::SSLException(SSL Exception: error:14094416:SSL routines:SSL3_READ_BYTES:sslv3 alert certificate unknown)

或

2016-08-01T15:26:40.447-04:00 warning rhttpproxy[13928] [Originator@6876 sub=Default] SSL Handshake failed for stream <SSL(<io_obj p:0x0000000005f9d2b8, h:8688, <TCP 'x.x.x.x:443'>, <TCP 'x.x.x.x:57672'>>)>: class Vmacore::Ssl::SSLException(SSL Exception: error:14094438:SSL routines:SSL3_READ_BYTES:sslv3 alert internal_error)

注意：

您已安装 NetApp Virtual Storage Console，并成功注册到 vCenter Server。

上述日志摘录仅为示例。日期、时间和环境变量可能会因环境而有所不同。

Cause

向 vCenter Server 注册 VMware vCloud Air Hybrid Cloud Manager 插件（名称 - com.vmware.vca）后，会出现此问题。

Resolution

这是影响 vSphere 6.0 U2 的已知问题。

当前，没有解决办法。

要临时解决此问题，请取消注册 vCloud Air 插件 com.vmware.vca （如果 vCloud Air 插件未使用）。
要取消注册扩展/插件，请执行以下操作：

通过浏览器打开 URL http://vCenter_Server_name_or_IP/mob。

注意：将 vCenter_Server_name_or_IP 替换为实际的 vCenter Server 名称或 IP 地址。

单击内容。

单击 ExtensionManager。

选择并复制要从“属性”下的值列表中移除的插件的名称。（对于 vCloud Air 插件，值为 com.vmware.vca）。

单击 UnregisterExtension。此时会出现新窗口。

粘贴插件的键。

单击调用方法。这将移除该插件，并使其无效。

关闭窗口。

注意：刷新受管对象 Type:ManagedObjectReference:ExtensionManager 窗口以验证是否成功移除插件。

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