Loading

×Sorry to interrupt
Uncaught ReferenceError: addCTracking is not defined
throws at https://kb.vmware.com/resource/KM_TealiumTrackingJS?v=0.5:100:1

Refresh

Cookie Preference Center

General Information on cookies

When you visit our website, we use cookies to ensure that we give you the best experience. This information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies by clicking on the different category headings to find out more and change your settings. However, blocking some types of cookies may impact your experience on the site and the services we are able to offer. Further information can be found in our

Cookie Policy.

Strictly Necessary

Strictly Necessary

Always Active

Strictly Necessary

Strictly necessary cookies are always enabled since they are essential for our website to function. They enable core functionality such as security, network management, and website accessibility. You can set your browser to block or alert you about these cookies, but this may affect how the website functions. For more information please visit www.aboutcookies.org or www.allaboutcookies.org.

Cookie Details‎

Performance

Performance

Performance

Performance cookies are used to analyze the user experience to improve our website by collecting and reporting information on how you use it. They allow us to know which pages are the most and least popular, see how visitors move around the site, optimize our website and make it easier to navigate.

Cookie Details‎

Please confirm your settings by refreshing the page.

Functional

Functional

Functional

Functional cookies help us keep track of your past browsing choices so we can improve usability and customize your experience. These cookies enable the website to remember your preferred settings, language preferences, location and other customizable elements such as font or text size. If you do not allow these cookies, then some or all of these services may not function properly.

Cookie Details‎

Advertising

Advertising

Advertising

Advertising cookies are used to send you relevant advertising and promotional information. They may be set through our site by third parties to build a profile of your interests and show you relevant advertisements on other sites. These cookies do not directly store personal information, but their function is based on uniquely identifying your browser and internet device.

Cookie Details‎

Advertising Cookies

Consent Leg.Interest

Select All Vendors

Select All Vendors

Select All Hosts

Select All

Clear Filters

Information storage and access

Apply

Confirm My Choices Reject All Allow All

My Subscriptions

Loading

Knowledge Base

Multi-machine deployment contains 1 or more missing machines after restore from backup (54828)

Last Updated: 9/27/2021Categories: How toTotal Views: 5435Language:
English

Subscribe to get an email
newsletter with new updates

Please provide article feedback:

Symptoms

A virtual machine in a multi machine deployment has a status of missing

The missing machine has been recently restored from backups

All virtual machine options are missing

Cause

This issue can occur if a vRealize Automation managed virtual machine requires to be restored from backup.

Resolution

Find the original value of the instance UUID.  In the database, look at the dbo.VirtualMachine table and find the missing machine.  You can use this SQL statement to narrow down the options:

SELECT *
FROM [vCAC].[dbo].[VirtualMachine]
WHERE [IsMissing] = 1

Power off the machine in vCenter

Unregister the VM -- IMPORTANT!!!

Use "Remove from inventory" -- do not delete the machine and its virtual disk

Edit the .vmx file.  Find the line that contains the vc.uuid, and replace it with the value from step 1.

> vc.uuid = "50 3a 0e 38 49 67 85 e5-d9 0f 27 09 13 8d 7a f4"

If you cannot get on an ESX host (using SSH), then you will need to download the file and upload it after it is changed, using the datastore browser.

Register the VM by going to the datastore browser, clicking on the vmx file and choosing "Register VM..."

Power on the virtual machine.

Force a data collection in vRealize Automation.

Review the status in vRealize Automation.

The machine should now have status other than "Missing" in the vRA inventory.

Related Information

If there are a large number of systems impacted, open a Service Request with Global Support Services with this Knowledge article in reference requesting assistance restoring these virtual machines.

Detectable by VMware SkylineTM

Actions

Copy

link to clipboard
copied!

Print

Language:
English

Attachments

Additional Resources

No results for undefined

Ask The Community

Get answers quickly from VMware experts in the community

Post Subject

CONTINUE IN COMMUNITIES

Related Products:

VMware Aria Automation Orchestrator

VMware Aria Automation

Related Versions:

VMware vRealize Orchestrator 7.x

VMware vRealize Automation 7.3.x

VMware vRealize Automation 7.2.x

VMware vRealize Automation 7.1.x

VMware vRealize Automation 7.0.x

Take Our Survey

Support Assistant