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Knowledge Base

License keys for VMware vCenter Application Discovery Manager 5.x and 6.x (1023339)

Last Updated: 3/20/2024Categories: InformationalTotal Views: 10330Language:
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Purpose

This article provides information about the license keys for vCenter Application Discovery Manager (ADM) 5.x and 6.x.

Note: VMware vCenter Application Discovery Manager is formerly known as EMC Ionix Application Discovery Manager and nLayers Application Discovery Manager.

Resolution

License Keys

Version 5.x and 6.0

VMware vCenter ADM version 5.x and 6.0 license compliance is enforced with an End User License Agreement. No license key required.

Version 6.1

VMware vCenter ADM version 6.1 is available as Virtual Appliances (VA) which are virtual machine images that includes the OS as well as the relevant ADM software components installed on it. A VA can run one or multiple ADM components depending on the deployment mode selected. An ADM VA is created by deploying virtual machine templates in Open Virtualization Format (OVF) onto the ESX or ESXi server (3.5 and above). After deployment, the VA (s) are powered up and then standard appliance settings, network and user information are configured.

With the release of VMware vCenter ADM version 6.1, VMware has introduced a license key to activate the software.

License keys are simple 25-character strings. (e.g. AXXXG-2XXXE-WXXX3-6XXXP-YXXX3).

License administration is built directly into ADM.

You receive one license key to activate ADM using the ADM Server key. The ADM Instance key is for license compliance only.

Each license key encodes the maximum number of managed servers (physical and virtual) that can be discovered.

When deployment is completed, the license key needs to be entered to activate the software.

Frequently Asked Questions

Where do I find the license key I need to use to activate ADM 6.1?

You can find your license keys in Customer Connect. The key(s) that activate the product are tied to vCenter Application Discovery Manager – Servers. The vCenter Application Discovery Manager Instance license key(s) are for your reference only and reflect your product license compliance.

For more information about viewing your license keys, see How to view license keys in Customer Connect (2006831).

Where do I enter the license key in the product?

For new implementations and if you are an existing customer upgrading to ADM 6.1, the admin user is automatically taken to the license section to enter the license key. This license section is located under MANAGE > SYSTEM > LICENSING, which is where the admin user is prompted to enter the license key.

Is my license key perpetual?

Yes. If you purchase the product, the license keys are perpetual. The keys do not have an expiration date.

Is my license key unique?

Yes. Each license key is automatically generated when an order is placed and includes the number of managed servers purchased. When the license key is entered into the product, it activates all the product' s functionality and records the number managed servers you have licensed.

ADM blocks the viewing of discovery information if the license key (serial number) does not exist, has expired (for evaluations only), or is invalid.

What happens if the maximum number of managed servers included in the license key is exceeded?

ADM does not disable discovery of additional servers, nor does it prevent you for accessing the product if the maximum number of licensed managed servers is exceeded. The product does, however, display a message informing you have exceeded the maximum of managed servers allotted under your ADM contract. Contact your VMware Sales Representative to purchase additional licenses to be in license compliance.

My products and quantities listed in Customer Connect are inaccurate. What can I do?

If you see any discrepancies or have questions, file a Support Request. For more information, see How to file a Support Request in Customer Connect (2006985).

What if the key does not activate the software?

If the key does not activate the software:

Verify that you are using the vCenter Application Discovery Manager – Servers key and not the vCenter Application Discovery Manager Instance key.

Verify that you are inserting the key into the correct place in the product. You enter your license key in the product under MANAGE then SYSTEM then LICENSING.

I am an existing customer. Do I need to request ADM 6.1 to receive the licenses?

No, if your Support and Subscription (SnS) contract is current as of 19 August 2010, no action is required on your part. Your keys are already available in the Customer Connect.

Will I forfeit the use of ADM 5.x or 6.0 after I upgrade to ADM 6.1?

No. You retain licenses for both versions. However, you must not deploy licenses in excess of your entitlement.

Is there any value to update immediately to the newest version of ADM?

ADM 6.1 adds a very attractive option to expand deployments with new virtual machine collectors without investing additional funds in physical appliance collectors. You can download and implement as many virtual machine Collectors needed to completely span your data centers and remote sites without having to worry about the budget to buy physical appliances.

Can I continue to use my physical appliances?

Yes. You can continue to update your physical deployments with ADM 6.1. You need to select the Physical Appliance update in the Download portal. You can also expand your current physical appliance deployments with additional virtual virtual machine collectors when expanding discovery coverage in your data centers. ADM virtual machine components are inter-compatible with existing ADM physical appliance deployments.

Can I buy more licenses for the physical appliance (version 6.0) after the virtual machine version (version 6.1) is general available?

No. The only version that is available after 19 August 2010 is the virtual machine version (version 6.1). No more hardware shipments will occur after this date.

Can ADM be deployed as a mixed physical and virtual appliance methodology?

Yes. ADM virtual machine collectors can be used with a physical appliance aggregator only if they are running the same code version (that is, ADM 6.1).

Can physical appliance deployments be extended with virtual appliance collectors at no extra charge?

Yes. With ADM 6.1, current physical appliance deployments work and are compatible with virtual machine deployments. Physical deployments can be extended by adding new virtual machine Collectors that can link and report into the physical aggregator. You can set up as may virtual machine collectors as needed across the data centers to ensure adequate discovery coverage and value with ADM.

I have a hardware maintenance contract for ADM I purchased from EMC. Is it still active?

Your hardware maintenance contract is still maintained by EMC. You must work with EMC directly to renew or cancel your contract.

Related Information

How to view license keys in Customer Connect
How to file a Support Request in Customer Connect

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