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Knowledge Base

Installing VMware Workstation or VMware Tools fails with the error: 1327 or 1606 (1017886)

Last Updated: 3/20/2024Categories: TroubleshootingTotal Views: 66449Language:
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Symptoms

Installing VMware Workstation fails during this message:

computing space requirements

Installing VMware Tools fails

You see one of these errors:

Error 1327: Invalid Drive (X)

where X is a drive letter that is visibly not in use

Error 1606: Could Not Access Network Location \\<host>\users\administrator\my documents

Error cannot access //vmware/shared ../...., vmware-fusion

Cause

This issue can be caused by:

Disconnected network drives

Incorrect or nonexistent mapping of shell folders

Resolution

Ensure you are logged in to the virtual machine as the local administrator when attempting to install VMware Tools. If the issue persists, continue with the following information.

If the network drive in the error is disconnected, remove it or reconnect it to proceed with the installation. To remove the drive:

Open My Computer.

Right-click the network drive and select Remove.

Otherwise, the mapping of one or more shell folders is incorrect. To correct the mapping:

Note: This procedure modifies the Windows registry. Before making any registry modifications, ensure that you have a current and valid backup of the registry and the virtual machine. For more information on backing up and restoring the registry, see the Microsoft article 136393.

Open the Registry Editor:

Windows XP: Go to Start > Run, type regedit, and click OK.

Windows Vista/7: Go to Start > All Programs > Accessories > Run, type regedit, and click OK.

Window 8: Keep the Windows Key pressed on the keyboard and then press R key to open Run prompt. Type regedit, and click OK

Navigate to these two locations:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

Make sure that you see these values (among others). Update these entries, if they have a different data value:

Windows XP / Server 2003

Name

Data value

Desktop

%USERPROFILE%\Desktop

My Music

%USERPROFILE%\My Documents\My Music

My Pictures

%USERPROFILE%\My Documents\My Pictures

Personal

%USERPROFILE%\My Documents

Windows Vista / 7 / Server 2008 / 8

Name

Data value

Desktop

%USERPROFILE%\Desktop

My Music

%USERPROFILE%\Music

My Pictures

%USERPROFILE%\Pictures

Personal

%USERPROFILE%\Documents

Related Information

Note: The preceding links were correct as of October 20, 2014. If you find a link is broken, provide feedback and a VMware employee will update the link.

安装 VMware Workstation 或 VMware Tools 失败，并出现以下错误：1327 或 1606
VMware Workstation または VMware Tools のインストールが次のエラーで失敗する： 1327 または 1606

Detectable by VMware SkylineTM

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Language:
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Attachments

Additional Resources

KB
•
End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

KB
•
Download and Install VMware Fusion (2014097)

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